Receptionist, Administrative​/Clerical

Position Summary

The Receptionist serves as the first point of contact for clients, visitors, and business partners while supporting the day-to-day administrative operations of the agency. This role is responsible for managing front desk activities, handling incoming calls and correspondence, and assisting team members with various administrative tasks to ensure a professional and welcoming office environment.

• Answer and direct incoming phone calls to the appropriate team members
• Welcome visitors and clients in a friendly and professional manner
• Maintain a clean, organized, and welcoming reception area

• Coordinate incoming and outgoing mail and deliveries
• Receive, sort, and distribute mail, packages, and courier deliveries
• Assist with shipping and mailing needs as necessary

• Support licensed agents with data entry and administrative tasks
• Assist with scheduling, filing, and office coordination
• Help maintain organized client and office records
• Support general office operations and team projects as needed

• High school diploma or GED required
• Minimum of 2 years of administrative or office support experience required
• Insurance industry experience is a plus
• Willingness to obtain a Property & Casualty Insurance license within 90 days of hire
• Proficiency with Microsoft Office Suite
• Ability and willingness to learn agency management software (Applied Epic)
• Strong organizational and multitasking skills
• Excellent verbal and written communication abilities
• Professional, dependable, and team-oriented attitude
• Positive personality with strong customer service skills
• Comfortable interacting with individuals at all levels
• Ability to pass a criminal background check, as permitted by law

Monday – Friday, 8:00am to 5:00pm

101

E. Main Street, Hill City, KS 67642

• Competitive Compensation
• Vision Insurance
• Company Paid Disability Insurance
• Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
• 401(k) with Safe Harbor Match
• Paid Time Off
• Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.