Senior Facilities Coordinator

Senior Facilities Coordinator - Colwich, KS

Vixxo is seeking a full-time Senior Facilities Coordinator to be based in our Colwich, KS office. The role involves overseeing the direction, coordination, implementation, execution, control, and completion of assigned work requests, ensuring consistency with company and customer contract terms.

• Receive and organize work requests from clients, primarily core business trades including handyman, electrical, plumbing, and HVAC.
• Make contractor assignments using the CWFS contractor base. Escalate any work with costs exceeding $1,500 to the manager for further direction.
• Ensure the contractor selected meets predetermined client and manager‑directed rates and SLAs.
• Communicate expectations clearly to contractors.
• Provide updates to clients on the schedule, progress, and completion details of assigned work orders.
• Escalate to manager if a capital project or large scale scope request is received for review and approval.
• Support the resolution of any issues throughout the work order life cycle, including escalation items from the Facilities Administrator, Client, and Management.
• Ensure changes to scope are documented and approved (as applicable) by client and manager.
• Track and report facility management activities using the CWFS facility management technology.
• Assist Facilities Administrator, Business Administration, and Management on the resolution of escalated noncompliant contractor invoicing, including backup documentation needed to meet client terms.

• High school diploma or GED required; some college preferred.
• Outstanding customer service skills required.
• Minimum two years of previous experience as a Facilities Coordinator or equivalent.
• Basic understanding of facilities repairs, including plumbing, electrical, and HVAC.
• Proficient with general office equipment such as computer, copier, fax machine, scanner, and multi‑line telephone system.
• Excellent time‑management skills and adaptability to change.
• Basic math skills, including adding, subtracting, multiplying, and dividing in all units of measure.
• Strong verbal communication skills in one‑on‑one and group settings, with active listening.
• Strong attention to detail and focus on quality and accuracy.
• Dependability, including following instructions, responding to direction, and taking responsibility for own actions.
• Initiative, independence, and self‑motivation to perform work without prompting.
• Ability to prioritize and plan work activities, use time efficiently, and meet deadlines.

At Vixxo, we are an equal opportunity employer. We seek to create diverse and inclusive teams that reflect the variety of the clients and communities we serve, and we believe this creates a competitive advantage. We do not discriminate on race, color, gender, illness, disability, gender identity, sexual orientation, age, national origin, marital or familial status, military status, or religion.