Administrative Assistant

Job Description

Learn what it's like to work in the insurance industry. Jim Gill Agency in Cherryvale, Kansas, is looking for a detailed and organized individual with excellent time management skills to join our team as a Part-Time Administrative Assistant. You will be responsible for supporting our team to ensure our office operations continue to run smoothly, conducting administrative tasks such as maintaining records, managing schedules, and providing support to other team members as needed.

Multitasking and prioritizing are essential for this role. We pride ourselves on our culture and teamwork so if this sounds like the environment for you

• Hands on Training
• Mon-Fri Schedule
• Flexible Schedule

• Handle all incoming claim calls from customers and follow-up.
• Document each customer contact in agency management system.
• Greet customers, entering the office, in a friendly and helpful manner.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls.
• Return phone messages.
• Provide exceptional customer service and support.
• Work independently and as part of a team.
• Participate in regular team meetings and brainstorming sessions.

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Confident, self-starter who works well independently.
• Must have ability to multi-task.
• Professional phone etiquette.
• Excellent Spelling and Grammar skills.
• Works well with other employees and is a team player with a positive attitude.