Clinic Receptionist

Job Details

• Job Location:
  
  Herington, KS 67449

The MCH Herington Clinic is accepting applications for a front desk receptionist. This full time, Monday through Friday benefits eligible position will answer phones, greet patients and schedule appointments while maintaining a welcoming atmosphere.

• Welcomes patients to the clinic with a positive and professional attitude.
• Promptly answer telephone calls with courtesy, relaying messages and transferring calls appropriately.
• Schedule patient appointments via phone or through the checkout process in a friendly manner, following the clinic’s set guidelines.
• Greets patients and visitors to the medical office, answering inquiries and referring questions to other staff, as deemed appropriate from screening.
• Fully complete pre-registration and registration tasks - updating patient demographic information, verifying insurance, and ensuring required forms are collected.
• Assure the clinic’s waiting/lobby area and reception workstation looked maintained and orderly.
• Handle daily patient payments received, manage the petty cash and complete reconciliation/audit routinely as set by clinic’s business office procedures.
• Assist HIM in requesting outside records (upon provider or nurse request), and scanning documents into electronic record system, following set guidelines.
• Retrieves, sorts, and distributes incoming faxes and office mail.
• Help track office supplies and maintain office equipment.
• Perform other duties as assigned.

Reports directly to the Clinic Manager. Assist and work in conjunction with medical office staff to facilitate smooth office operations.

• A high school diploma or GED is required.
• Experience working in healthcare setting preferred.
• Attention to detail
• Ability to work independently and problem-solve capabilities.
• Strong communication and ability to work as a team.
• Proficiency with computers and capacity to learn relevant EHR system.
• Experience with Microsoft Office applications
• Able to perform a variety of duties in a short period of time.