Franchise Business Coach

Franchise Business Coach

Are you looking for a place where you can bring your drive? Welcome to Neighborly—the hub of service brands that connects customers to top‑notch local experts who repair, maintain, and enhance homes and businesses. Our long‑standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services.

• Provide operational support to franchise owners, from day‑to‑day operations to strategic planning guidance.
• Communicate with the franchisor, keeping them updated on the status of franchisees and providing feedback on the franchise system.
• Gather and analyze data used to track franchisee performance and identify areas for improvement.
• Motivate and coach franchisees—providing feedback, helping them set goals, and celebrating their successes.
• Enforce franchise compliance, ensuring franchise owners follow franchisor rules and regulations.

• Minimum 5 years of related experience in franchise, business consulting, or small‑business ownership; or an equivalent combination of education and experience.
• Understanding of Profit & Loss and how to drive profitability.
• Knowledge of field operation concepts, practices, and procedures.
• Excellent written and verbal communication skills.
• Proven ability to build relationships and work autonomously.
• Critical thinking and decision‑making ability for policy and program development.
• Attention to detail, follow‑up commitment, and a collaborative mindset.

A bachelor’s degree or an equivalent combination of education and experience is required.

Full‑time, Monday – Friday, 8AM to 5PM (local time). Preference given to candidates near Waco, TX.

Competitive pay commensurate with experience.

• Equity and annual bonus opportunities.

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic selves.