Bilingual Client Success & Retention Specialist
Job in
Hoxie, Sheridan County, Kansas, 67740, USA
Listed on 2026-02-22
Listing for:
GRT Financial, Inc.
Full Time
position Listed on 2026-02-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Bilingual, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
- Taking incoming telephone calls from customers and following up with touch point tasks on a daily basis
- The ability to control conversations and appropriately answer customer objections and questions
- Deliver an accurate description of product and/or service to customers
- Navigate computer systems to properly assist the customer and locate customer data or other electronic information
- Ability to think on your feet and overcome objections well
- Maintains a high level of service with customers and meets performance targets
- Develops and maintains productive working relationship with team members
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