More jobs:
Support Operations Queue Lead
Job in
Buhler, Reno County, Kansas, 67522, USA
Listed on 2026-07-23
Listing for:
IdeaTek
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Idea Tek in Buhler, KS is hiring a Customer Support Specialist to help our local customers with fast, reliable internet and service inquiries. You’ll triage tickets across Email, Chat, Socials, and Portal, classify issues, route to the right teams, and help maintain SLA commitments.
The role emphasizes high-volume queue management, accurate ticket handling, and continual improvement of routing rules and reports. If you thrive in a fast-paced SaaS/tech environment, apply today.
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