Patient Access Representative

Join Our Team as a Patient Access Representative!

What You’ll Do (a.k.a. Your Superpowers):

• Be the first friendly face at check-in for hospital or clinic patients
• Collect and update patient info (demographics, insurance, signatures)
• Verify insurance & eligibility, process co-pays, deductibles, and more
• Answer calls like a pro - whether it's urgent, routine, or "just need directions"
• Schedule, confirm, and update patient appointments with accuracy
• Send clear, professional messages to providers & teammates
• Help with scanning, filing, faxing, and other clerical tasks (because details matter!)
• Serve as a resource for patients and your coworkers, and train new teammates
• Pitch in with quality improvement projects and cross-train with other departments

• You’ll make a direct difference in someone’s healthcare journey every day
• You’ll be part of a supportive, team-focused environment
• You’ll learn and grow while building valuable skills in healthcare access

Location:

Ellsworth County Medical Center

Schedule:

Full-time with opportunities to learn and grow

Job Details

Job Location:

PRIMARY - ELLSWORTH, KS 67439

Position Type:
Full Time Education Level: High School Job Shift: Day Shift

Education:

• High School Diploma or equivalent required

Experience:

• Minimum 1-2 years' experience in a fast-paced clinic setting preferred

Preferred

Skills:

• Excellent skills in organization, prioritization, and multi-tasking
• Ability to manage multiple concurrent projects
• Excellent interpersonal and technical skills
• Strong attention to detail
• Excellent verbal and written communication skills with ability to explain diverse technical problems in easy-to-understand language
• Strong independent judgment and decision-making skills
• Strong computer skills, including Microsoft Office and EHR experience
• Ability to maintain composure under stressful situations
• Maintain strict confidentiality in all aspects of job performance

Certifications/Registrations:

N/A