Patient Care Coordinator​/Swing bed Coordinator

Citizens Health is recruiting a Patient Care Coordinator/ Swing bed Coordinator to work full-time in our hospital.

Enhancing the lives of those we serve.

Citizens Health is a community based, private, not-for-profit organization. It is comprised of:

Citizens Medical Center - a 25 bed critical access hospital

Family Center for Health Care - an outpatient rural health clinic

Prairie Senior - a skilled nursing facility

Citizens Clubhouse - an onsite childcare center that cares for children 6 weeks to school age for our workforce

Citizens Medical Equipment - our durable medical equipment business

Palace Drug Store - our outpatient pharmacy

We strive to be progressive, dependable and knowledgeable, while providing compassionate, evidence-based care to the residents of northwest Kansas.

1525 S Franklin Ave, Colby, Kansas

The Patient Care Coordinator/ Swing bed Coordinator serves as a liaison between patients, families, and healthcare providers, ensuring seamless communication and coordination of care services while adhering to the organization's mission of enhancing the lives of those we serve. This role involves directpatient interaction, maintaining compliance with healthcare regulations and standards, and collaborating with healthcare professionals and administrative staff to foster a positive and efficient work environment.

The Coordinator addresses patient and family goals and supports the overall objectives ofthe organization.

dependent upon experience.

• Coordinate all aspects of the swing bed program, including admissions, discharges and patient assessments.
• Ensure compliance with Medicare and other regulatory requirements
• Verify insurance, swing bed benefit days, and obtain authorization as needed.
• Arrange Transport between facilities as needed.
• Assess patients physical, emotional, and discharge needs including mobility, safety, therapy, and equipment.
• Arrange durable medical equipment, home health, or rehabilitation services as part of discharge.
• Monitor and report on program utilization and quality metrics
• Serve as the primary point of contact for our patients and families, addressing concerns and facilitating access to services.
• Facilitate communication among physicians, nurses, social workers, and other healthcare professionals to ensure coordinated care
• Participate in interdisciplinary team meetings to discuss patient progress and adjust care plans as needed
• Educate referring facilities, community, patients and families about the swing bed program and its benefits
• Build and maintain relationships with external healthcare providers and streamline patients transitions
• Maintain accurate and up to date patient records in compliance with healthcare providers to streamline patient transitions.
• Provide clear instruction on home care, follow up appointments and medication regiments with patient and families and identify and address any discharge barriers.

• High School Diploma
• College degree in health care preferred
• Prior experience preferred in the hospital setting with focus on swing bed, social work, discharge planning, and case management.
• Experience in office productivity software (email, calendar, word processing, spreadsheets, presentation software, etc.).

• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Self-starter who takes initiative, is open minded and a team player.
• Maintain a positive attitude with good energy.
• Create a positive, supportive working atmosphere.
• Display integrity and accountability.
• Accept and respond to constructive criticism and suggestions and strives for self-improvement.
• Adhere to organization policies and procedures.
• Arrive at work on time and when scheduled.
• Demonstrate flexibility, initiative and ingenuity in performing job tasks.
• Demonstrate professional conduct and maintains professional appearance.
• Demonstrate behavior that reflects the image of the institution.

Works in well-lighted and well-ventilated office. Requires constant concentration, tolerance of low level noise and numerous interruptions. Must have good communication skills for interaction with all other hospital departments, patients and their families. This list is not exhaustive and may be supplemented.

Extended periods of sitting to complete tasks. Walking to meet with and assist patients and families..