Director, Business Administration

Open Vacancy: This role is a current, active position and we are accepting applications.

Reporting directly to the President and CEO, the Director, Finance & Operations serves on the Senior Leadership Team and oversees the organization’s financial stewardship, operational effectiveness, and internal infrastructure. The role provides strategic and operational leadership across Finance, People & Culture, Information Technology, and Office Administration to ensure the organization is well-positioned to deliver on its mission and strategic priorities.

This position is instrumental in supporting the organization’s long‑term sustainability through strong financial management, operational excellence, and effective funder reporting and stewardship.

• Lead all aspects of the finance function, including budgeting, forecasting, accounting, financial reporting, audit coordination, required filings and disclosures, payroll, cash flow management, and financial compliance.
• Provide strategic financial leadership to support organizational sustainability, annual planning, scenario analysis and revenue diversification.
• Prepare and present accurate financial statements, variance analyses, and management reports to the Executive Team, Finance and Audit Committee and Board of Directors.
• Oversee grant and contribution agreement financial compliance, including funder reporting and reconciliation.
• Ensure adherence to CRA regulations, non‑profit accounting standards (ASNPO), and relevant legislation.
• Lead the annual audit process and serve as primary liaison with external auditors.
• Oversee the development of project budgets and work plans by liaising with appropriate staff.
• Oversee full cycle accounting operations (accounts payable, invoice processing, receipts, bank reconciliations, monthly journal entries, etc.).
• Develop and maintain financial policies, internal controls, and risk management frameworks.

• Provide leadership oversight to the People & Culture function to ensure strong HR support, compliance, and employee experience.
• Support the development and implementation of HR policies, practices, and initiatives aligned with organizational values and in compliance with Ontario Employment Standards Act and applicable legislation.
• Provide strategic guidance related to workforce planning, recruitment, employee relations, performance management, compensation administration, and employee engagement.
• Oversee full‑cycle payroll processing, ensuring accurate, timely, and compliant administration of employee compensation, statutory deductions, and year‑end reporting.
• Oversee the organization’s group benefit plan, including provider relationships, renewal processes and effective administration.
• Support Executive Team in workforce planning, organizational design, and succession planning.
• Provide leadership to direct reports and oversee all additional department teams.
• Champion a positive, inclusive, and equitable workplace culture.

• Oversee the organization’s IT infrastructure, systems, and vendor relationships including the coordination of tech support.
• Ensure data security, privacy compliance, and business continuity planning.
• Evaluate and implement technology solutions that improve organizational effectiveness and productivity including digital tools such as Microsoft 365, project management platforms, and cloud based systems.
• Support AI adoption strategy, identifying opportunities and implementation of AI tools to improve productivity and service delivery.

• Maintains office efficiency by planning and implementing office systems and equipment procurement.
• Oversee the day‑to‑day operations of the office, ensuring a safe, welcoming, and functional work environment.
• Manage facilities, lease agreements, and relationships with building management and vendors.
• Oversee procurement processes, contract management, and office supply/equipment needs.

• 10+ years of progressive experience in finance and operations, including at least 5 years in a leadership role, with specific experience in a non‑profit, charitable or…