Supervisor, Technical Services

About Allied

Allied is a leading owner-operator of distinctive urban workspace in Canada’s major cities. Our work is grounded in a clear purpose: to provide knowledge-based organizations with distinctive urban environments that support creativity, connectivity and human wellness.

Our vision is more expansive. We seek to make a continuous contribution to cities and culture that elevates and inspires the humanity in all of us. This vision informs how we operate, how we design and how we lead.

Real estate, for us, is not a passive investment. It is a profoundly human endeavour, one that must promote wellness, sustainability, diversity and creativity—today and for generations to come.

Allied is also a place to build a career of consequence. If you are looking for work that is thoughtful, tangible and enduring—work that contributes meaningfully to cities and the people who inhabit them—you will find purpose here.

Oversee the performance, reliability, and operational standards of a portfolio of properties while leading a team of Building Operators.

As Supervisor, Technical Services, you will perform a broad range of technical oversight, team leadership, and operational management responsibilities to ensure building systems are maintained to a high standard, service levels are met, and tenant needs are addressed effectively.

Reporting to the Manager, Technical Services, you will lead, coach, and develop a team of Building Operators and collaborate closely with Property Management, Leasing, Development, and external partners to support day‑to‑day operations, capital planning, and continuous improvement of building performance across Allied’s portfolio.

• Oversee the performance of a large portfolio.
• Lead, coach, and develop a team of Building Operators, fostering team spirit, knowledge-sharing, empowerment, and unity among all departments, and managing performance through ongoing conversations, feedback and goals.
• Participate in Talent Management activities, including identifying staffing needs, interviewing, selecting candidates, onboarding and training new employees, and performance management.
• Ensure each Building Operator is cross trained on all the buildings in their respective pool.
• Oversee job tasks, work schedules, overtime, and holidays for all Building Operators.
• Ensure Building Operators present an acceptable appearance while performing the duties of their position, including being in full uniform while on duty.

• Collaborate and communicate regularly with the Property Management team to ensure department objectives are met.
• Work closely with suppliers/contractors to ensure that all required services are performed.
• Ensure service contracts are enforced, service levels are achieved, and contractors are adequately supervised when on site.
• Monthly inspections of all properties to achieve higher building standards in conjunction with the Property Manager.
• Conduct routine inspections on all site mechanical, electrical, and HVAC systems and related equipment, including but not limited to water treatment, boilers, heat pumps, roof‑top units, air conditioners on a regular basis to ensure equipment is maintained in good working order.
• Audit response times monthly on all tenant and preventive maintenance requests, ensure all services performed are recorded in the system, and review relevant reports to improve the service level.
• Ensure all tenant concerns are addressed in a timely and professional manner and assist in solving issues as required. Follow up with the tenants to ensure they are satisfied with the work.
• Execute all preventative maintenance tasks as prescribed on all equipment and systems and modify tasks and information as required.
• Audit all daily, weekly, and monthly logs and ensure readings are properly maintained, look for irregularities and discrepancies and take appropriate action to ensure safe and efficient operation of all equipment/systems.
• Work closely with Property Management in the preparation of building operating budgets and lead the preparation of capital budgets for all buildings in the portfolio.
• Comply with company policies and standard operating…