Marketing Communications Consultant

Career Area:

Marketing

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Caterpillar’s Industrial Power Systems Division (IPSD) designs, tests and manufactures 0.5 to 18L engines that not only power Caterpillar machines, but also power over 5000 other applications including Marine, Petroleum, Industrial Applications, Electric Generators, and Locomotives. Caterpillar’s company strategy includes sustainability as one of four focus areas and IPSD is engaged and actively preparing green energy solutions for the future.

We are seeking a Marking Communication Consultant
. This is a critical staff role for an experienced marketer in Caterpillar’s Industrial Power Systems Division. Based in Seguin, Texas, this is a key role supporting Caterpillar and Perkins brands in engine marketing, aftermarket marketing, rental and more. Specifically, this role will be the SME (subject matter expert) for Cat aftermarket initiatives and will assist with the shaping and activation of IPSD’s marketing plans.

The role will assist with marketing initiatives globally.

• Serve as the subject matter expert for Cat aftermarket initiatives, supporting the shaping and activation of IPSD marketing plans.
• Develop, manage, and execute campaign activation efforts across marketing initiatives.
• Lead and support successful marketing programs by managing key project tasks, timelines, and deliverables.
• Apply expertise in campaign/project management, Workfront, digital marketing, and creative development to deliver measurable results.
• Support Caterpillar and Perkins brand marketing efforts across engine marketing, aftermarket marketing, rental, and related initiatives.
• Leverage knowledge of Caterpillar products, services, industries, and customers, especially applications involving medium and large engines.
• Collaborate across the enterprise matrix to support broad-based marketing efforts and align with business priorities.
• Create and implement campaigns that optimize channel activation, strengthen marketing communications, and demonstrate business impact.

Customer Focus
:
Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Level Extensive

Experience:

• Facilitates creation of the 'right' products and services to resolve customer business issues.
• Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement.
• Advises others on creating customer focused environments in various scenarios.
• Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations.
• Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives.
• Communicates and models the criticality of customer focus as an organizational strategy.

Collaborating
:
Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.

Level Working Knowledge:

• Demonstrates experience participating in productive collaborative processes.
• Under guidance, initiates collaborative meetings.
• Assists in communicating shared goals with diverse groups and parties.
• Helps promote collaboration across generations, functions, regions, and levels.
• Helps solve business problems and meet business goals through collaborative processes.

Creativity
:
Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations.

Level Extensive

Experience:

• Maintains balance between innovation…