Quality Supervisor

Key Accountabilities Quality Programs

Define and lead product quality initiatives in close collaboration with all plants and quarries within geographic scope of role (country). Oversee continuous development and improvement of Quality System Program which includes the customer complaint management system, document management systems and associated elements. Facilitate the optimization of quality processes between manufacturing, technical, administrative and sales groups. Manage Omya's response to customer and market requirements for quality system elements and information, including customer surveys and supplier site audit visits.

Support, advise and coordinate with Purchasing the supplier audit program to ensure consistent quality of materials to Omya. Provide support to the country operations in the establishment and improvement of Quality management in order to avoid significant risks of disrupting the business and customer satisfaction. Support country sites participation in Regional & Corporate programs. Participate in Quality Reporting: collecting data, monitoring and reviewing objectives, targets and KPI’s (e.g. reject and complaint rates), compiling reports for Head of Operations and Head of Sustainability (in coordination with Operations teams).

Participate in audits, inspections, customer complaint investigations and related activities to meet targets and objectives. Where appropriate, provide training and support for site personnel.

Ensure current ISO (9001 and 14001) and OHSAS 18001 certifications for all facilities, as applicable. Coordinate certification efforts in support of Omya Group's Multi Site Certification project. Act as the local Quality representative to Omya Sustainability Group efforts. Lead and manage the internal audit program. Lead auditor training programs.

Commit to continuous improvement in occupational safety/health, environmental protection, and quality management. Adhere to and ensure all Omya employees within geographic scope of role are aware and accustomed with the significant quality, safety/health, and environmental (QSHE) aspects/impacts associated with their work, including relevant legal/other requirements and emergency preparedness and response; and understand and use the Corporate Sustainability Policy and the Region Integrated Management System (IMS) as guidance to continuously improve the QSHE aspects of their jobs.

Fulfill all related activities in terms of a safety officer such as but not limited to:
Job safety analysis, risk assessments, root cause analyses of QSHE incidents, advice to management in terms of all safety, health and environmental issues, information to management & participation in solving of deviations / non‑conformances in QSHE matter, execution of inspections / audits / observations. Implement standards and procedures, audit for compliance, work with team to find solutions and manage the improvement process.

Participate & contribute in local policy and procedural development.

Inform all involved members of local management, 'Heads of legal units' and where relevant, area / regional management regarding relevant business transactions prior to decision making.

QSHE support in country to control and advice for the sites within following items:
Compliance with the Omya Sustainability Policy and Omya Standards;
Compliance with certification (ISO 9001, 14001, OHSAS 18001). Certifications according to certifications (ISO 9001, 14001, OHSAS 18001). Indirectly through system‑support to Line Managers:
Improvement of occupational health and safety performance;
Reduction of environmental impact;
Reduction of QSHE risks;
Improvement of quality performance;
Reduction of accidents/incidents/injuries;
Warranty of Crisis Management systematic. KPI´s:
All related OMIS SUS kPI´s as well as PI´s set up through the management system (Process related PI´s). Quality system compliance (excluding statutory legal compliance). Quality control of sites as needed. Plant/site participation in corporate & regional policies and procedures. Quality improvement (from audits) list -…