Quality Assurance Supervisor

Description

Quality Assurance Supervisor – Pilgrim’s

At Pilgrim’s, safety is a condition. The safety of our team members comes first – always. This position is responsible for supervising Food Safety and Quality (FSQA) personnel and quality programs, including planning and implementing the quality management program on the assigned shift. The QA Supervisor oversees the team in the implementation and daily execution of product specification testing, food safety, and quality procedures.

• Lead FSQA team activities, ensuring proper implementation of food safety and quality programs such as HACCP and SSOP.
• Promote safety and compliance, coordinating training (e.g., LOTO) and reporting unsafe acts to prevent incidents.
• Recommend and communicate quality procedures, providing both classroom and hands‑on training to staff.
• Collaborate with operations and USDA personnel, maintaining strong relationships and ensuring regulatory compliance.
• Support issue resolution through root‑cause analysis and ensure customer quality programs are followed.
• Manage hourly QA technicians, including scheduling and timekeeping using Kronos, and complete tasks assigned by QA leadership.
• Perform other duties as assigned.

• Education:
  
  High School Diploma or GED required;
  Associate degree preferred; or 3 years related experience and/or training or an equivalent combination.
• Certifications:
  
  GFSI (BRC specifically) training preferred.
• Experience:
  
  Supervisory experience required, preferably in poultry processing or slaughter operations. Must have an understanding of USDA and OSHA regulations.

• Proficient in Microsoft Office; SAP experience is a plus.
• Strong communication and leadership skills, both written and verbal.
• Quick learner of customer quality programs and adaptable to change.
• Solid math and analytical abilities for problem‑solving and decision‑making.
• Reliable, ethical, with a strong work ethic and punctuality.
• Team‑oriented and self‑motivated, able to thrive in a fast‑paced environment.
• Bilingual (English/Spanish) preferred.
• Ability to lift 50 lbs. or more.

• Occasional travel and overnight stays required (1–4 days per trip).
• Flexible work schedule, including weekends and varied shifts.
• Positive and collaborative attitude, with strong communication across teams.
• Independent and values‑driven, supporting FSQA and company standards.
• Comfortable working in production areas, with attention to safety and equipment.

• Vision, medical, and dental coverage begin after 60 days of employment.
• Paid time off: sick leave, vacation, company‑observed holidays, and other statutorily required paid leave.
• 401(k) with company match after the first year of service and following the company vesting schedule.
• Base salary range of $60,000.00 and above.
• Career development opportunities through continuous learning and development programs.

Drug, alcohol, and background checks will be conducted for all new team members post‑offer and prior to the start of employment. The Immigration Reform and Control Act requires employment eligibility verification by the end of the third day of work.

EOE, including disability and vets.