E-Commerce Assistant Manager

Part-time Permanent Employee

Posted 14 Jul 2026

Job Type: Part-time,22.5 hours per week

Location:
Stafford

Salary: £15,540actual per annum (22.5 hours),

£25,900 per annum Fulltime equivalent

Must be fully flexible over 7 days to include working during our busiesttrading days Saturday and/or Sunday

Final date to receive applications: 27thJuly 2026, however may close earlier if over subscribed

Telephone Interview date: 5th August 2026

Face-to-Face Interview date: 12th August 2026

Are you a highly motivated,dynamic, retail focused individual with a strong flair for online selling?

About us

We are Katharine House Hospice,and we’re dedicated to providing compassionate care to people in our communityaffected by progressive illnesses. Everyone here plays an integral role inmaking this possible.

We value people – so much so, it’s one of ourthree key values as a charity.

Therole

We are looking for a motivated and hands-on Ecommerce Assistant Manager to support the growth of our online sales channels. Thisis an exciting opportunity for someone with a passion for online retail,fashion, and resale platforms to help drive sales and deliver an excellent customer experience.

The successful candidate will assist in managing our ecommerce operations across multiple marketplaces and social sellingchannels, ensuring products are listed accurately, orders are processedefficiently, and online sales continue to grow.

Key Responsibilities

• Create, manage, and optimise product listings acrossecommerce platforms.
• Process and dispatch customer orders in a timely manner.
• Monitor stock levels and update inventory across onlinechannels.
• Respond to customer enquiries and resolve issues professionally.
• Analyse sales performance and identify opportunities to increase revenue.
• Support the planning and delivery of promotionalcampaigns.
• Assist with photography, product descriptions, and merchandising.
• Participate in live selling events to engage customer sand drive sales.
• Maintain high standards of accuracy and organisationwithin ecommerce operations.

About You

We’re looking for someone who is professional and approachable and has:

• Previous experience in an ecommerce or online retail role.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service skills.
• Confident using social media and online sellingplatforms.
• Ability to work independently and as part of a team.
• Experience selling on eBay, Vinted, and Depop
  .
• Experience with live selling platforms andsocial commerce.
• Knowledge of product photography and listingoptimisation.
• Understanding of inventory management systems.

What we offer

• Annual leave

33 days per annum, which includes bank holidays (pro rata for part time), increasing after five and 10 years’service.

We match contributions up to 7% to a Aegon scheme. If you’re currentlycontributing to the NHS pension scheme you can continue to do so.

Reassurance should the worsthappen. 2 x salary to your family.

• Employee assistanceprogramme
  Providing support for your wellbeing.
• Training and development opportunities
  Continuous learning and professional growth.
• Occupational sick pay
  Support during times of illness.
• Healthcare cash benefit plan
  Contributory plan to help cover health-related expenses.

Join us and make a difference

If you’re passionate about peopleand want to contribute to a mission that matters, we’d love to hear from you.

Apply now and help us continue to provide exceptional care and support to thosewho need it most.

If you’d like to knowmore about this role, without commitment, please contact the HR Department on

How to apply –

Please submit your CV and a brief covering letter outlining your ecommerce experience, including any experience with eBay,Vinted, Depop, or live selling platforms.

We look forward to hearing from you.

Closing date: 27thJuly 2026, however may close earlier if over subscribed

Internal applicants should apply via an expression of interest outlining the reasons for your interest and detailing any relevant experience.

“We help local adults with complex, progressive illnesses fromdiagnosis to the end of life through free, high quality, specialist palliative care, advice and guidance, and we…