Coordinator of Homeless Services Job Arthur Heights Kansas USA,Social Work

Location: Arthur Heights

POSITION TITLE:

Coordinator of Homeless Services FLSA CLASSIFICATION:
Exempt-Administrative

REPORTS TO:

Clinical Director of Residential Programs POSITIONS SUPERVISED:
Residential Team Leader and Behavioral Health Specialists

POSITION OVERVIEW:

The Coordinator of Homeless Services provides program oversight of homeless services programs and staff assigned to those programs. The Coordinator is responsible for assisting in hiring, training, scheduling, and supervision of Residential employees, handling employee and consumer complaints/concerns, monitoring consumer general circumstances as it involves housing, and assuring general safety and cleanliness. The Coordinator is responsible for monitoring homeless grants and supplemental funds that may assist a person with housing sustainability.

The Coordinator will collaborate with community landlords, the Veteran’s Administration, community partners and the local Continuum of Care to provide safe, affordable housing to participants.

The Residential Coordinator will monitor the attendance of employees. The Residential Coordinator will document and communicate client occupancy and status, support social events, and participate in staff meetings and training. The Residential Coordinator will assist in monitoring the productivity of Residential staff and timeliness of completed documentation. The Residential Coordinator will make sure Residential Care is compliant with all licensing and contract requirements.

ESSENTIAL

POSITION RESPONSIBILITIES:

Responsible for scheduling residential shifts and proper staffing levels at each location. Ensuring licensing requirements and departmental budget guidelines are met. Provides backup as needed for Residential staff.

Provides supervision to Residential staff, ensures staff are supported and trained in accordance with policies. Handles questions and concerns and follows up on any issues related to residents in the program or personnel issues. Facilitates monthly team meetings and 1:1’s with all employees.

Provides direction and support to Residential staff in matters related to staffing the program, licensing standards, utilization of residential facilities and services, scheduling special activities, and other concerns which impact quality care and agency collaboration.

Assists in securing timely and appropriate documentation of services, within 24 hours of service delivery. Ensures services provided by Residential Care staff are medically necessary and submitted as required per contract guidelines. Ensures documentation into the HMIS system is completed as per contract guidelines.

Responsible for monitoring direct care staff documentation, ensuring team members meet documentation requirements. Provide assistance and support to ensure employees maximize their performance and productivity. Ensures timely and appropriate documentation and billing of services to ensure MHA, CoC and VA guidelines are followed.

Handles personnel matters effectively and consistently with existing policies, including interviewing, hiring, counseling, terminating, and helping complete annual evaluations for direct care staff. Provides appropriate documentation as necessary.

Creates, updates and provides orientation and training to new Residential staff, ensures completeness of competency-based training and adherence to applicable standards.

Provides on-site problem solving and crisis support with direct care staff to ensure safety of staff and residents and continuity of care.

The Coordinator collaborates on qualified referrals for shelter placement, Veterans Administration grant programs and Permanent Supported Housing programs. The Coordinator will collaborate with community landlords, community partners and the local Continuum of Care to provide safe, affordable housing to participants and act as a liaison regarding housing issues.

Works with Residential Management team to ensure that the tenants’ units are ready for move-in, linens, supplies, and food are immediately available; and that unit mate is adequately prepared for and introduced to a new tenant.

The Coordinator will ensure referrals, intakes, treatment planning, access to services and…