Intake and Investigation Specialist

Job Title

Intake and Investigation Specialist

Social Services Director

Exempt, Full-Time

$25/hr.

Child and Family Services & Tribal Victim Services

Social Services

The Kickapoo Intake and Investigation Specialist is a full‑time position located in the Social Services Department that is directly supervised by the Social Services Director. The role completes intake procedures for individuals seeking services, supports collaborative response to child abuse investigations, interventions, and prosecutions, reviews reports of alleged or suspected child abuse and/or neglect by email, in‑person, or phone, assesses immediate danger, identifies priority level, and conducts investigations or coordinates joint investigations in accordance with the Social Services Standard Operating Policies and Procedures.

The specialist also completes comprehensive intake assessments to determine eligibility for services, makes referrals, and assigns eligible individuals to program workers. This position creates, supports, and maintains program services consistent with the culture, practices, and values of the Kickapoo Tribe in Kansas (KTIK).

• Greet and engage all persons entering the Social Service Department with respect.
• Collaborate with the Social Service Director, colleagues, other KTIK Departments, and the Tribal Community to create and maintain programs rooted in traditional Kickapoo values.
• Determine available local resources and engage in consistent outreach to identify and offer critical resources to service participants.
• Research resources within other Native Nations, state and public agencies, and community‑based providers; establish partnerships to increase resource availability.
• Create an operational plan for intake and investigation services across programs in Social Services consistent with Standard Operating Policies.
• Conduct thorough investigations related to suspected child abuse and/or neglect, interviewing parents, caregivers, children, reporting parties, and collateral sources.
• Complete necessary data‑entry duties, intake and investigation forms, and reports.
• Work with law enforcement and the Tribal Prosecutor, submitting required paperwork, affidavits, and investigative documents in a timely manner.
• Administer authorized drug and/or alcohol testing to parents or caregivers involved in active investigations.
• Assist the Social Service Director with case planning conferences and other program services as needed.
• Plan office activities, training events, and field visits related to intake procedures and investigative functions.
• Create and maintain accurate, up‑to‑date written and electronic records for every assigned case.
• Prepare and submit monthly status reports indicating the status of all active cases.
• Schedule forensic interviews for children or youth from accredited child advocacy centers when warranted.
• Coordinate joint investigations, including forensic interviews, with Child Advocacy staff, law enforcement, prosecution, and partner agencies.
• Schedule collaborative meetings with personnel assigned to intake cases to coordinate services.
• Lead regular, ongoing Criminal Justice Coordination Meetings with relevant criminal system personnel at least once per month.
• Track case activities by completing intake forms, investigation reports, case notes, and spreadsheets.
• Conduct preliminary assessments to identify intakes that fit priority guidelines and initiate in‑depth reviews with the Social Service Director.
• Complete risk, safety, needs, and other assessments as part of the intake and investigation process.
• Engage in one‑on‑one conversations with children and adults using approved interviewing techniques to assess needs and gather information.
• Maintain strict confidentiality and cultural humility in all duties.
• Adhere to professional ethics, KTIK Code of Conduct, and high‑performance standards.
• Respond promptly to calls, emails, voicemails, and other contact attempts.
• Represent the Kickapoo Social Services Department in meetings or events when requested.
• Perform public relations activities such as addressing community groups, attending conferences,…