Intake and Investigation Specialist

Intake And Investigation Specialist

The Kickapoo Intake and Investigation Specialist is a full-time position located in the Social Services Department that is directly supervised by the Social Services Director. The Intake and Investigation Specialist position serves the entire Social Services Department by completing intake procedures with those seeking services and is an integral part of the collaborative response to child abuse investigations, interventions, and prosecutions.

The Intake and Investigation Specialist position reviews reports of alleged or suspected child abuse and/or neglect by email, in-person, or phone, assesses immediate danger, and identifies the Priority Level based on established criteria. Based on the Priority Level designation, the Intake and Investigation Specialist conducts an investigation, or facilitates the coordination of a joint investigation, of the alleged or suspected child abuse and/or neglect in accordance with the Social Services Standard Operating Policies and Procedures.

When an individual or family seeks services from any Social Service program, the Intake and Investigation Specialist completes a comprehensive Intake, assesses whether the person or family is appropriate and/or eligible for services in the respective program, makes appropriate referrals to community resources, and when the person is eligible for program services, assigns the person or family to a program worker for services.

The Intake and Investigation Specialist, in consultation and coordination with the Social Service Director and other personnel, is responsible for creating, supporting, and maintaining program services that are consistent with the culture, practices, and values of the Kickapoo Tribe in Kansas (KTIK).

The essential functions of the Intake and Investigation Specialist position are subject to change as the interests and needs of the Kickapoo community and the circumstances of the Social Service Department require:

• Greet and engage all persons entering the Social Service Department with respect.
• Collaborate effectively and consistently with the Social Service Director, Social Service colleagues, employees from other KTIK Departments, and the Tribal Community to create and maintain programs rooted in traditional Kickapoo values.
• Determine available local resources within the Kickapoo community and surrounding area for Social Service program participants. Additionally, engage in consistent and ongoing outreach efforts to facilitate the identification of critical local resources to better meet the needs of service participants.
• Research available resources within other Native Nations, state and public agencies, and community-based service providers. Establish and cultivate partnerships with potential resources to increase the volume and accessibility of resources to service participants.
• Create an operational plan for the implementation of Intake and Investigation services across programs in Social Services that are consistent with the Social Services Standard Operating Policies and Procedures.
• Conduct thorough investigations related to suspected child abuse and/or neglect that include interviews with parents or caregivers, child(ren) residing in the home, the reporting party, and other relevant parties and collateral sources to gather a comprehensive set of information related to the alleged abuse or neglect.
• Complete necessary data-entry duties, intake and investigation forms, and various reports.
• Work collaboratively with law enforcement and the Tribal Prosecutor by completing and submitting necessary paperwork, including affidavits and other investigative documents, in a timely manner and following up to ensure criminal system partners have the information needed to move forward with arrest and/or prosecution of criminal charges or the filing of civil cases related to the abuse and/or neglect of Kickapoo children.
• Administer and supervise any authorized drug and/or alcohol testing to parents or caregivers involved in an active Investigation of child abuse and/or neglect.
• Assist the Social Service Director and other Social Service personnel in Case Planning Conferences or…