Housing Services Assistant II

Housing Services Assistant II at Sekcap About the role

The Housing Services Assistant II position at Sekcap is an essential role that supports the organization’s mission of providing quality housing services to the community. Located in Girard, Kansas, this full-time position involves working closely with clients and various stakeholders to ensure effective housing assistance programs. The ideal candidate will have a passion for helping others and a strong understanding of housing services and community resources.

• Location:
  
  Girard, Kansas
• Engagement:
  Full-time

• Assist clients in navigating housing programs by providing information on available services, eligibility requirements, and application processes.
• Conduct intake interviews with clients to assess their housing needs and determine the most appropriate assistance options.
• Maintain accurate and up-to-date records of client interactions, applications, and case progress in the agency's database.
• Collaborate with local agencies, landlords, and community organizations to facilitate housing placements and support services for clients.
• Provide ongoing support and follow-up to clients to ensure they are successfully accessing and utilizing housing resources.
• Participate in outreach efforts to educate the community about housing services and available programs.
• Assist in the development and implementation of housing programs, including workshops and informational sessions for clients.
• Monitor and evaluate the effectiveness of housing services, providing feedback and recommendations for improvement to management.
• Respond to client inquiries and concerns in a timely and professional manner, ensuring a high level of customer service.
• Stay informed about local housing policies, regulations, and funding opportunities to better assist clients and enhance program effectiveness.
• Prepare reports and documentation as required for program compliance and funding purposes.
• Attend training sessions and professional development opportunities to enhance skills and knowledge related to housing services.

• A minimum of two years of experience in social services, housing assistance, or a related field is preferred.
• Strong interpersonal and communication skills, with the ability to work effectively with diverse populations.
• Proficiency in using computer software and databases for record-keeping and reporting purposes.
• Knowledge of local housing policies, programs, and resources is highly desirable.
• Ability to work independently and as part of a team, demonstrating initiative and problem-solving skills.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

• Experience working with low-income populations or in a non-profit environment.
• Familiarity with case management software and tools.
• Bilingual abilities, particularly in Spanish, are a plus.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications.
• Strong analytical skills for assessing client needs and program effectiveness.
• Excellent customer service skills, with a focus on empathy and understanding.
• Ability to build and maintain relationships with clients, colleagues, and community partners.

• The position is based in Girard, Kansas, and may require occasional travel within the local area for outreach and client meetings.
• The salary for this role is competitive and commensurate with experience.
• Sekcap is an equal opportunity employer and encourages applications from individuals of diverse backgrounds.
• Candidates must be eligible to work in the United States and may need to undergo a background check as part of the hiring process.