Street Team Assoc​/Driver - WS

Street Team Associates are responsible for ensuring our vehicles (e-bikes and e-scooters) are

properly positioned, compliant, and available to riders. They serve as the on-street presence of

Bird ,maintaining operational standards, assisting with minor issues, and providing real-time

feedback to the Ops team via Slack

● Rebalance vehicles to maintain required coverage across priority areas

● Ensure vehicles are upright and ready for use.

● Support reporting for compliance audits as directed by Operations Leads.

● Respond to 311 complaints only when directed by City Operations Manager

● Retrieve or reposition vehicles reported for improper parking, obstruction, or safety

concerns.

● Locate downed vehicles via Bird App

● Offer assistance to riders experiencing difficulties (e.g., app unlock issues, ride ending,

or parking confusion).

● Educate riders courteously about safe riding and parking guidelines.

● Report recurring rider concerns or high-issue areas to management for review.

● Inspect vehicles for visible damage or safety concerns.

● Tag and report vehicles requiring maintenance or repair within the app.

● Perform minor resets or repositioning as trained.

*** General Requirements***

Driving

When working on a Driving Job through Bluecrew, you must be 21 years and older, are expected to bring a valid driver’s license and proof of personal auto insurance to your assignment, and meet our motor vehicle record (MVR) and drug screening standards.

In addition you may be expected to do any and all of the following:

• Operate a large or small vehicle on highways, side streets, neighborhoods, and other motor ways in a safe, courteous, and legal manner; including box trucks, flat beds, vans, SUVs, or other motor vehicles.
• Working on your feet in between stops or when loading the vehicle in preparation for deliveries
• Safely lifting and moving heavy boxes or other heavy items, up to 50 pounds in weight
• Reaching, crouching, bending over, and other physically strenuous activities as required by the immediate supervisor
• Comfortable working around large trucks, pallet jacks, or other moving equipment as needed
• Interfacing with customers and managers in a professional and courteous manner
• There may be a specific dress code, but if it is not listed, please make sure to wear close-toed shoes and pants.

It is important to Bluecrew that you go home in the same healthy state that you came to work in, so please do not accept this assignment if you cannot fulfill all of the above duties.