Collections Specialist

Description We are looking for a Collections Specialist to support accounts receivable and billing operations for a retail organization. This contract position is ideal for a detail-focused individual who can manage invoicing, payment activity, account updates, and customer outreach with a high level of accuracy. The role will contribute to financial reporting and month-end processes while helping maintain timely collections and dependable records.

Responsibilities:

- Manage day-to-day accounts receivable activities, including creating invoices, issuing statements, and recording incoming payments accurately.

- Follow up with commercial and consumer accounts regarding outstanding balances, resolve payment issues, and encourage timely remittance.

- Maintain customer account records by updating billing details, reviewing account status, and ensuring documentation is complete and current.

- Prepare and review aging schedules, subledger reports, and other receivables data to support financial control and visibility.

- Assist with month-end close tasks by verifying billing activity, reconciling account information, and supporting bank reconciliation efforts.

- Generate job cost, work-in-progress, and billing-related reports to help leadership monitor operational and financial performance.

- Respond to customer inquiries related to invoices, balances, and payment history while delivering attentive service in a fast-paced environment. Requirements - 10+ years of experience in accounts receivable, billing, and collections support.

- Hands-on knowledge of commercial and consumer collections practices, including delinquent account follow-up.

- Experience processing invoices, posting payments, and maintaining accurate account records.

- Ability to analyze aging reports, support reconciliations, and contribute to month-end financial activities.

- Proficiency with Quick Books Desktop, Timberline, Sage 300, and Microsoft Excel.

- Strong attention to detail with the ability to manage multiple priorities efficiently.

- Effective customer service and communication skills for handling account-related follow-up and issue resolution.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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