Collections Specialist

Collections Specialist

We are looking for a Collections Specialist to support accounts receivable and billing operations for a retail organization. This contract position is ideal for a detail-focused individual who can manage invoicing, payment activity, account updates, and customer outreach with a high level of accuracy. The role will contribute to financial reporting and month-end processes while helping maintain timely collections and dependable records.

Responsibilities:

• Manage day-to-day accounts receivable activities, including creating invoices, issuing statements, and recording incoming payments accurately.
• Follow up with commercial and consumer accounts regarding outstanding balances, resolve payment issues, and encourage timely remittance.
• Maintain customer account records by updating billing details, reviewing account status, and ensuring documentation is complete and current.
• Prepare and review aging schedules, subledger reports, and other receivables data to support financial control and visibility.
• Assist with month-end close tasks by verifying billing activity, reconciling account information, and supporting bank reconciliation efforts.
• Generate job cost, work-in-progress, and billing-related reports to help leadership monitor operational and financial performance.
• Respond to customer inquiries related to invoices, balances, and payment history while delivering attentive service in a fast-paced environment.