CASUAL Admissions Outreach Specialist Job Kapolei area,Hawaii USA,Administrative/Clerical

Casual Admissions Outreach Specialist

This position assists students and their families in understanding the college going process including the completion of the admissions and financial aid applications and fulfilling the steps for enrollment to college.

Duties and Responsibilities:

Provides support to realize enrollment goals of existing and new target populations.
Assists with college entry process, including the processing, document tracking, data input, and screening of applications for admissions and financial aid.
Establishes and maintains constant contact online, by phone, and via email with individuals seeking post-secondary enrollment for admissions and financial aid.
Receives, acknowledges, inputs and processes admissions and financial aid applications, including requesting and documenting transcripts; recording entrance and placement test scores; requesting, tracking, and documenting verification materials to establish eligibility for federal financial aid; and processing other confidential documents for uploading to OnBase.
Supports Enrollment Services Section by working with multiple software applications and databases, including student information system and document imaging system.
Supports Enrollment Services Section by accessing EAB analytics portal and Secure File Transfer Protocol on a daily basis to receive and process EAB applications.
Assists with basic residency determinations and appropriate transfer credits and course equivalencies, inputting data into the student information system.
Advises prospects and their families in the college going and college exploration process given the challenges posed by COVID-19.
Assists with planning and implementation of enrollment services events to influence college admissions and financial aid completion, including, but not limited to, welcoming events, open exploratory receptions, commencement, and financial aid completion of FAFSA events.
Exercises sound professional judgment and independent decision-making; must be able to work independently and with minimal supervision, as well as collaboratively with members and guests of the academic community.
Serve as a resource and point of contact for front desk student employees, assisting with answering questions and making appropriate referrals.
Conducts campus tours as needed.
Perform other duties as assigned.

Minimum Qualifications:

Bachelor's degree

Some work experience in providing educational services and assistance to students, including administrative, operational management, or technical support services, or equivalent education/training or experience.

Demonstrated ability to apply multiple software applications and databases, including experience working with Microsoft Office, Adobe, student information systems and document imaging systems.

Experience in spreadsheet database management.

Possess strong attention to detail and excellent organizational skills.

Possess strong verbal and written communication skills.

Ability to handle multiple tasks and to work well under pressure while maintaining professionalism and meeting deadlines.

Ability to interpret and apply legal and policy provisions to situations consistently.

Demonstrated ability to "be present," connecting with transparency, dignity, and respect.

Demonstrated ability to offer others service so significant and meaningful that they articulate and proclaim it.

Demonstrated ability to create a culture of warmth and belonging where individuals are welcome.

Desirable

Qualifications:

Two years experience working in an office setting.

Experience working with the University of Hawaii student information system is preferred (e.g., Banner).

Experience working with a document imaging system is preferred (e.g., OnBase)

To Apply:

Cover letter indicating interest in the position and how the minimum and desirable qualifications of the position are met.

Current resume

Names and contact information (phone number and email address) of three (3) professional references

Official transcripts: copies of transcripts are acceptable, but original transcripts will be required at the time of hire.

Note:

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