Customer Service & Admin Specialist

Customer Service & Admin Specialist

Title:

Customer Service & Admin Specialist

4.10.26 Oahu

Job Location:

Onsite - Kapolei, Oahu

Salary: $19 an hour

Job Type: Full Time

Location:

Oahu

Customer Service & Admin Professional | Kapolei

Build a Career with Hawaii's Industry Leader

Move beyond a "job" and into a stable, long-term career. Aloha Termite & Pest Control is seeking a reliable, people-first professional to join our Kapolei headquarters. We provide a fast-paced environment where your attention to detail and commitment to the Aloha Spirit make a tangible difference every day.

No Field Routes experience? No problem. We provide comprehensive training on our industry-leading software for the right candidate.

Your Role & Impact

• Customer Relations:
  Serve as the primary point of contact via phone, text, and email.
• Logistics & Dispatching:
  Coordinate service appointments and manage field technician schedules.
• Data Integrity:
  Maintain precise customer records and manage account updates.
• Team Coordination:
  Support sales and field teams with billing, lead management, and admin tasks.

Compensation & Premium Benefits

We invest in our team because you are the backbone of our success.

• Competitive Pay:
  Starting at $19+/hour with clear pathways for advancement.
• Full Health Coverage:
  Comprehensive Medical, Dental, and Vision insurance.
• Retirement Security: 401(k) with a generous company match.
• Work-Life Balance:
  Consistent Mon–Fri, 8 AM–5 PM schedule with PTO and Paid Holidays.
• Peace of Mind:
  Company-paid life insurance and ongoing paid training.

Who We Are Looking For

• Professionalism:
  Strong communication skills and a solution-oriented attitude.
• Reliability: A consistent work ethic and a commitment to being a dependable team member.
• Technical Aptitude:
  Comfortable learning new software; dispatching experience is a plus.
• The Essentials:
  Valid Hawaii Driver's License (clean record), able to pass a drug test and background check.

Join Our Team

Join a company trusted across the islands for over 25 years. Serve your community with heart, hustle, and Aloha.