Customer Experience Manager - Retail Ops & Growth
Job in
Kapolei, Honolulu County, Hawaii, 96709, USA
Listed on 2026-07-14
Listing for:
Dormont Manufacturing Co
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
Hawaii Logistics LLC in Kapolei, HI is seeking a Manager, Customer Experience to lead the relationship with Tier 2 and 3 customers in the region. The role focuses on building strong partnerships with customer senior management to ensure satisfaction and adherence to SOPs.
You will coordinate with cross-functional teams, monitor contract renewals, drive KPI improvements, manage start-ups, and travel about 50% for food shows and customer visits.
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