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Hospital Services Trainer

Job in Kapolei, Honolulu County, Hawaii, 96709, USA
Listing for: Blood Bank of Hawaii
Full Time position
Listed on 2026-03-01
Job specializations:
  • Healthcare
    Healthcare Administration, Healthcare Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

For over 75 years, Blood Bank of Hawaii has been a lifeline for our islands. Since 1941, we’ve been proud to provide lifesaving blood products to 18 hospitals across the state supporting patients undergoing surgeries, trauma care, cancer treatment, and more. Join our dedicated team and be a part of something truly meaningful:
Saving lives every day.

Why the Blood Bank of Hawaii?

At Blood Bank of Hawaii, we are united by a powerful mission: to save lives every day. As a nonprofit organization, we offer professional growth opportunities, a competitive salary, and a comprehensive benefits package in a collaborative team environment.

Primary

Purpose:

Under the general direction of the department manager or designee, the trainer is responsible for assisting in developing and maintaining a comprehensive staff training program for Hospital Services and all aspects of the distribution of blood and blood components. Trains Technician I and II skill levels. Participates in developing, reviewing, and revising Standard Operating Procedures (SOPs). Performs all duties of Hospital Services Technician I and II when not training staff.

Benefits
  • 100% Health, Dental, and Vision Insurance
  • Matching 401(k) Plan
  • Paid Time off
  • Career Development and Training
  • Opportunities for Promotion
  • SAVING LIVES EACH DAY!
Job Duties and Responsibilities
  • Assists patient services management in the development, implementation, maintenance and presentation of a comprehensive department-wide training program to include:
    • Develop and deliver innovative and effective training programs, materials, assessments, policies, surveys and other evaluation tools that build competencies and encourage an environment of continuous learning.
    • Work collaboratively to design, develop, implement, evaluate, and assess department-wide performance solutions in support of departmental and organizational training systems.
    • Analyze performance to identify gaps, training needs, training issues, and design focused training plans to address needs and issues identified.
    • Maintain thorough and accurate training records in hardcopy and/or electronic form, as specified by SOP. Assure training records are securely stored.
    • Ensure initial and ongoing training and annual competency is documented and documentation is readily available for review.
    • Perform audits of training records, as requested.
    • Provide presentations and reports related to the training program, as requested.
    • Take guidance from and align training requirements with the training management team.
  • Maintain a proficient level of competency in the distribution of blood and blood components.
  • Develop, implement, and facilitate competency assessment for patient services functions.
    • Ensures that training meets regulatory compliance and BBH SOPs.
    • Oversees the training of the employee progression, ensuring that the employee is competent in each phase of training.
    • Conducts competency testing determining pass/fail
  • Coordinates individual performance statistics, discusses trends with patient services management team and implements timely re‑training with necessary individuals when indicated.
  • Work effectively with vendors and manufacturers as necessary for optimal training subject matter and resources.
  • Work with quality and patient services staff to ensure quality processes and cGMPs are in place and are meeting BBH and regulatory standards.
  • Assist departmental management and leadership with deviation management investigations, root cause analysis, and corrective/preventive action.
  • Serves as subject matter expert and assists with the development, review, and validations of SOPs, supplies, and equipment; ensuring changes are completed within the established change control process and coordinates ongoing staff training to ensure changes are implemented and documented within the established time frame.
  • Coordinates and implements new hire orientation for new employees with general information about the section, the role of the employee in the section and the section’s role in the organization.
  • Participates in special projects to implement new initiatives, improve processes, or enhance operations.
  • Participates in department meetings, training activities,…
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