Pool Deck & Guest Service Host​/Hostess

Position: Pool Deck & Beach Guest Service Host/Hostess-Full Time, $29.10/Hour
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:
100% full coverage of healthcare for you and your eligible dependents
Tuition paid upfront at network schools
Free lunch
Free parking
Free theme park admission and much more!
Pool Deck & Beach Guest Service Host/Hostess cast members will maintain poolside cabanas for all Guests while providing exemplary Guest Service at various pool locations. They will also staff the Dive Shop, slide dispatch and pool gates.

Responsibilities :

Ensure the safety of Guests, may be a first responder to emergency situations
Welcoming cabana Guests and providing a sense of arrival
Maintain overall upkeep of all cabanas
Assist with clearing pool deck of used towels, life jackets, and trash
Politely ensure adherence to rules and safety guidelines in the Recreation locations
Greet Guests with positive, friendly and helpful attitude
Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
Frequent walking/standing/pushing/pulling
Frequent bending/twisting and kneeling
Frequent use of hands
Strong observational skills to proactively identify Guest needs and ensure safety guidelines are being followed
Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity

Basic Qualifications :
Strong verbal communication skills able to positively engage with guests, team members and management
Enthusiastic about interacting with, assisting, and receptive to all guests
Proactive in anticipating guest needs
Must be able to complete repetitive tasks while maintaining quality
Responsible and mature
Energetic and comfortable giving and taking feedback
Must know how to swim
Prolonged standing for two to three hours at a time and heavy lifting may be required
You must be at least 18 years of age to be considered for this role

Preferred Qualifications:

Previous experience in a Hotel/Resort environment
Previous cabana or pool service experience
Knowledgeable about Resort and surrounding areas
Knowledge of Hawaiian/Japanese language preferred
Previous experience in hospitality or tourism related role on the Hawaiian Islands preferred
Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

Additional Information :
SCHEDULE AVAILABILTY
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.

SUBMITTING YOUR APPLICATION
After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking  “Next”  on each page, then  “Submit”  on the final page.

Keyword: AULANI CASTING

The pay rate for this role in Hawaii is $29.10 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: