Operations Program Manager; G

Location:

This position is in Hawaii on the island of Oahu in the city of Kapolei, Hawaii. No relocation assistance is being offered.

BSEt, LLC is seeking a Operations Program Manager (OPM) to support fiber optic and telecommunications infrastructure projects throughout the Hawaiian Islands. We offer competitive pay based on experience), excellent benefits, overtime opportunities, and per diem for qualifying travel. If you're a safety-minded professional looking for challenging and rewarding work, we'd like to hear from you.

• Oversee day-to-day operational activities and ensure work is performed efficiently and in accordance with company policies and procedures.
• Coordinate resources between office, project management, field operations, customers, vendors, and subcontractors.
• Establish priorities and assist management in allocating personnel, equipment, vehicles, materials, and other resources.
• Identify operational bottlenecks, inefficiencies, and risks and implement corrective actions.
• Develop and improve standard operating procedures, workflows, and operational controls.
• Monitor overall operational performance and provide recommendations to executive management.

• Provide operational oversight for multiple concurrent projects and programs.
• Ensure projects are properly planned and transitioned from estimating/sales into execution.
• Monitor project schedules, milestones, manpower requirements, material requirements, and deliverables.
• Coordinate project requirements among project managers, supervisors, field personnel, customers, vendors, and subcontractors.
• Identify project risks and develop mitigation strategies.
• Monitor change orders, additional work, scope changes, and customer requests to ensure work is properly documented and compensated.
• Assist project managers with resolving operational, scheduling, staffing, and customer issues.
• Ensure project closeout requirements are completed accurately and on time.

• Monitor project and program performance against approved budgets and financial objectives.
• Review labor utilization, material costs, equipment costs, subcontractor costs, and other project expenses.
• Monitor project margins and identify unfavorable cost trends before they materially affect profitability.
• Work with project managers and estimating personnel to improve estimating accuracy and operational cost controls.
• Review labor hours and productivity against estimates and approved budgets.
• Assist management with forecasting, operational reporting, and performance analysis.
• Recommend corrective actions when projects or programs are not meeting financial or operational objectives.

• Assist Program Director with workforce planning, staffing, scheduling, and resource allocation.
• Coordinate personnel assignments based on project requirements, employee qualifications, workload, and customer needs.
• Support recruiting, onboarding, training, performance management, and employee development.
• Establish clear expectations and hold employees accountable for assigned responsibilities.
• Identify training and development needs within the operations team.
• Promote teamwork, professionalism, communication, and accountability throughout the organization.

• Maintain professional relationships with customers, general contractors, vendors, suppliers, and business partners.
• Assist in resolving customer concerns and operational issues.
• Ensure customer commitments and contractual requirements are understood and met.
• Coordinate vendor and supplier requirements to support project schedules.
• Assist with contract administration, purchase orders, change orders, and other operational documentation…