Order Fulfillment Clerk; Seasonal Part-Time​/Casual

THIS IS A SEASONAL PART-TIME/CASUAL POSITION LOCATED IN KAPOLEI THAT WILL ONLY LAST UNTIL END OF DECEMBER 2026.

SUMMARY:

Responsible for performing production duties (picking, packing, and shipping) and assisting management to ensure that orders are processed in an efficient, organized, and timely manner. Expected to understand all aspects of the physical fulfillment of orders. Required to assist in order processing and printing of shipment labels, depending on order volume.

• Adheres to and exemplifies behaviors aligned with company core values.
• WeWorkwith Passion&Purpose (Ho’ohana)
• We Chooseto Do Whatis  Right (Pono)
• We Work Together  (Laulima)
• WeCare (Mālama)
• We Take Ownership & Responsibility (Kuleana)
• Fosters a sense of teamwork and collaboration by supporting an employee culture that is aligned with HCC values and operating principles. Ensures all employees are treated consistently, fairly, ethically, and respectfully.
• Consistently follows departmental directions and adheres to all product specifications, food safety and quality.
• Follows standard operating procedures to ensure that production requirements and standards are consistently met.
• Fulfills (picks, packs, and ships) all orders accurately and in a timely manner.
• Adheres to all Good Manufacturing Practices (GMP’s).
• Practices safe work practices throughout the duration of daily operations.
• Efficiently assembles orders while following quality standards.
• Rotates among duties within the order fulfillment area including picking, packing, shipping label printing, ice gel/shipping supplies replenishment, “makes” production, and pallet building.
• Maintains workstation in a clean and organized condition.
• Moves product using the WMS System and assists in conducting cycle counts.
• Examines and verifies products across multiple stages of the fulfillment line to ensure correct item, counts, and labels.
• Safely conducts pre/post-operational daily tasks including ordering finished products, completing daily order and inventory logs, and replenishing shipping supplies.
• Assists in order processing using various computer shipping programs.
• Organizes and separates customer packing slips/invoices based on fulfillment processes (products, box type, and gel ice / no gel ice orders).
• Performs quality control order to ensure errors are corrected before reaching fulfillment production.
• Distributes master pick lists and packing slips to designated fulfillment production areas.
• Consistently demonstrates a sense of urgency.
• Communicates suggestions, ideas, and solutions to management to improve current operations.
• Cross trains with other department members for maximum flexibility.
• Performs all other Order Fulfillment related tasks as assigned.
• Performs other duties as assigned including housekeeping of common areas.

• High school diploma or equivalent.

• Represent the company brand image and share a hello to all customers, business partners, and co-workers at all levels throughout the company.
• Strong work ethic and the ability to prioritize task.
• Strong attention to detail with the ability to multitask in a fast‑paced work environment.
• Strong communication and teamwork skills.
• Customer service oriented with a positive attitude.
• Able to read and understand various documents, forms, and reports.
• Basic arithmetic and computer skills.

• Able to stand/walk for up to 8-10 hours.
• Frequent lifting, pushing, pulling, grasping, bending, and stooping, and squatting and repetitive motions.
• Able to work flexible hours and overtime as required, including nights, weekends, holidays and extended hours.
• Continuously lift and/or move up to 25 lbs.