Store Manager, Retail & Store Manager

Description

The store manager position is a key role in our organization with high visibility from management, ownership and vendors. Our Ko Olina store is one of our unique locations with a great mix of local and visiting clients. This position is a key component to the success of the overall brand.

• Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, store layout, and selling procedures
• Ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory
• Hire, train, develop, and supervise staff
• Provide staff with feedback, coaching, and performance evaluations
• Coordinate daily staffing and staffing schedules
• Perform administrative tasks to support the smooth operation of all store operations, including the timely submission of all personnel paperwork, preparing and submitting reports, and monitoring sales receipts and cash
• Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis
• Manage loss prevention procedures and work with management to monitor security cameras to detect suspicious activity and potential theft

• 3-5 years of retail management experience and a college degree preferred
• Excellent organizational, time management, prioritization, and multitasking skills
• Experience with interviewing, hiring and evaluating candidates, and assessing employee performance
• Familiarity with Shopify, social platforms (Instagram, Facebook, Pinterest etc), Google analytics
• Ability to reach overhead, bend, squat, kneel, and carry products in order to perform and cover all workfloor duties
• Able to give clear directions and set expectations for staff
• Demonstrated ability to lead by example