Sales Associate

About the Company

IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.

IT’SUGAR is looking for a fun and dynamic Retail Sales Associate to join our team. As a Retail Sales Associate, you will be the premier “SUGARTAINER” in charge of delivering a sweet customer experience while promoting our brand. You will oversee setting up a great store experience for all customers by providing quality service and ensuring the store is visually up to standard.

• Deliver Exceptional Customer Service:
  Follow our customer engagement model, welcome, engage, entertain, and thank customers.
• Assist customers with requests and inquiries.
• Ensure the sales floor is clean and organized while maintaining store visual standards.
• Operate POS/register to properly cash out all customers.
• Maximize Store Operations: merchandise displays to visual guidelines, assist in the set‑up of special events and promotions, understand all Loss Prevention policies and procedures and communicate LP issues with the Store Manager.
• Operate sales‑floor/backroom/restroom maintenance, cleaning, and mopping.
• Represent our core values:
  Being Positive, Playful, Present, and a Difference Maker; display enthusiasm and cheerfulness while working collaboratively in a team environment.
• Achieve Sales Goals: follow through on customer requests for specific items and suggest additional products; use selling skills to explain benefits, features, prices, quality, value, and other product information.

• Must be 18 years of age or older.
• No retail experience required.
• Optimistic, outgoing and enthusiastic personality.
• Willing to work a flexible schedule of days, evenings, weekends, and holidays.
• Ability and willingness to use a POS/register and operate office equipment.
• Able to walk and stand for long periods of time, use hands to handle items, and speak or hear.
• Ability to independently lift/move up to 25 lbs; lift/move up to 50 lbs with assistance.

• Flexible scheduling
• Career growth opportunities
• Training and development
• 30% employee discount
• Perk Spot (discounts on cell phone, travel, theme parks, etc.)
• 401(k) with company match beginning the 1st of the month after 60 days of employment.
• Employee Assistance Program

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