Lead - International Sales Operations

Company

Igloo Products Corp. is a leading American brand known for durable coolers.

As a Sales Operations Lead, you will oversee and optimize sales operations in the International ROW channel, ensuring the effective execution of sales strategies, process improvements, and data analysis to drive sales performance and achieve revenue goals.

• Work with HQ teams by providing data, reporting and input to influence better business outcomes.
• Provide support to internal and external sales leaders.
• Lead the completion of price submission via CM and SharePoint tools as well as evaluating customer loads and freight requirements.
• Compile and update pricelist product pictures.
• Assist in the preparation for sales meetings, customer appointments and presentations.
• Facilitate and accurately complete new customer set‑up checklist across cross‑functional teams.
• On‑board new customers and review vendor guidelines to understand cost implications, cost‑to‑serve deviations and EPR requirements for unique product requirements such as pre‑ticketing, stickering, etc.
• Maintain and update rep group contact information.
• Maintain ongoing excess inventory file.
• Work closely with customer service representatives and logistics team to ensure sales orders, purchase orders and documentation are expedited to facilitate on‑time shipment of orders.
• Assist in communication and training with external reps as needed.
• Liaise with various departments to facilitate timely requests and process bottlenecks (e.g., pricing discrepancies, timely PI turnaround, customer requests).
• Lead the submission and tracking of PFR and SUM forms.
• Liaise with the product management team to support requests and questions from sales.
• Lead the submission of CoOps in Trade Management.

• Medical
• Vision
• Life Insurance
• Short term & Long-term disability
• Supplemental life insurance
• Flexible Spending Accounts

• Bachelor’s Degree or equivalent experience.
• At least 3 years of work experience in consumer products goods company, sales support and/or operations.
• Must possess a pro‑active attitude and exceptional organizational skills.
• Ability to work independently and with cross‑functional teams.
• Effective communicator and must show the initiative and motivation necessary to complete job functions.
• Advanced proficiency with MS Office, including Excel (e.g., pivots, advanced formulas) & PowerPoint.

• Working system knowledge of Oracle.
• Strong experience working in models that influence pricing, assortment and merchandising decisions.
• Proven track record of delivering above expectations without direct authority in a result‑oriented culture.

• Internal stakeholders will include Sales, Customer Service, Finance, IT and Supply Chain.
• Travel Requirements: