Tracking Specialist

Position: Performance & Tracking Specialist
Job Description:

Title:

Performance and Tracking Program Specialist Classification:
Non-Exempt Salary: $50,000/year Scope of Position:
The Performance and Tracking Program Specialist will receive guidance and direction from the Performance Manager and Area Managers and any newly designated special projects and/or special initiatives under Performance and Tracking. The Program Specialist supports Workforce Solutions operations by ensuring the accuracy, consistency, and integrity of program data across all service lines. This role plays a critical part in maintaining compliance, generating performance insights, and supporting data-informed decision-making.

Essential Functions:

Enter, review, and validate customer records, case notes, and service data in internal systems

Perform cross-system audits to ensure data accuracy and resolve discrepancies

Develop and run system queries to support program operations and performance tracking

Generate data reports and dashboards to support internal reviews and program analysis

Support compliance monitoring efforts by preparing documentation and assisting with corrective actions

Collaborate with program and operations teams to improve data collection processes and protocols

Ensure data governance standards are upheld in alignment with board and regulatory requirements

Leverage technology tools to streamline documentation, reduce errors, and improve reporting efficiency

Other opportunities as available

Education and Experience Requirements:

Bachelor’s degree in business administration, public administration, information systems, data management, or a related field; OR equivalent combination of education and relevant experience

At least 2 years of experience in data entry, reporting, auditing, or performance tracking

Proficiency with Microsoft Excel and other data management tools

Strong attention to detail and accuracy in handling data Ability to analyze information, identify discrepancies, and resolve issues

Strong written and verbal communication skills

Ability to manage multiple priorities and meet deadlines in a fast-paced environment

Commitment to confidentiality, compliance, and data integrity

Must have reliable transportation to and from the worksite and other required locations

Job AdPerformance and Tracking Program Specialist Gulf Coast Region Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Performance and Tracking Specialist position is for you!

We are seeking a dynamic and team-oriented individual to join our spirited team.

As a Performance and Tracking Program Specialist, you are responsible for supporting Workforce Solutions operations by ensuring the accuracy, consistency, and integrity of program data across all service lines. This role plays a critical part in maintaining compliance, generating performance insights, and supporting data-informed decision-making.

Essential Functions:

Perform cross-system audits to ensure data accuracy and resolve discrepancies

Develop and run system queries to support program operations and performance tracking

Support compliance monitoring efforts by preparing documentation and assisting with corrective actions

Collaborate with program and operations teams to improve data collection processes and protocols

Ensure data governance standards are upheld in alignment with board and regulatory requirements

Leverage technology tools to streamline documentation, reduce errors, and improve reporting efficiency

Education and Experience Requirements:

Bachelor’s degree in business administration, public administration, information systems, data management, or a related field; OR equivalent combination of education and relevant experience

At least 2 years of experience in data entry, reporting, auditing, or performance tracking

Proficiency with Microsoft Excel and other data management tools

Strong attention to detail and accuracy in handling data Ability to analyze information, identify discrepancies, and resolve issues

Ability to manage multiple priorities and meet deadlines in a fast-paced environment

Commitment to confidentiality, compliance, and data integrity

Must have reliable transportation to and from the worksite and other required locations

About EDSI:

EDSI is a progressive, forward-thinking, family-owned company that is B Corp Certified. Bring your expertise to EDSI where you can live our values of Show Up, Smile, and Support every day!

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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