Administrative Support Representative II

Administrative Support Representative II

Position:
Transportation Dispatch Administration

Location:

RDC/Branch

About Crawford:
If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference, and who is passionate about your future, it's time to apply at Crawford Electric Supply. Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers.

Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, "Whatever it Takes!" through our mindset competencies below:
Adapt:
Effectively embrace new situation and people Dare:
Appropriately challenge the status quo Learn:
Learn from others, from mistakes, and self-improve

Responsibilities:
Effectively communicate with drivers and sales staff to ensure timely deliveries and pickups. Follow up with questions and concerns. Assist the warehouse staff with the pick and pack, will calls, pick up now orders and truck orders. Monitor sales orders throughout the shift, take appropriate action to change routes, add trucks, ensuring routes are completed on time. All of these are same day adjustments.

Assist drivers with second run deliveries. Pick and load the trucks. Serves as liaison between drivers, sales associates, and customers to ensure smooth deliveries. Complete paperwork, documentation, and data input in accordance with established procedures. Support sales staff with same day special delivery requests, pick-ups, and on-time deliveries. Assist warehouse with picking, checking, and loading of trucks daily as directed by the shift manager or lead.

Assist management to improve route efficiency Act in helpful and cooperative manner towards customers and Crawford associates Acquire and maintain current knowledge of Crawford Electric policies and procedures, participate in training, and attend meetings as requested. Participate in and follows all Crawford policies, guidelines, and procedures (safety, Anti-Harassment, Ethics, etc.) Perform other duties assigned

Qualifications:

Minimum education requirements:
High School Diploma or GED required Acts with integrity Builds effective relationships Communicates effectively Creates and leads change Develops self and team Drives performance and results Make quality decisions Strong organizational skills, ability to prioritize task Strong PC skills:
Knowledge of Microsoft Office applications (Word, Excel, Outlook, Power Point), Email & Internet Use Working knowledge of FMSCA/DOT and ability to interpret government regulations Excellent communication, written, verbal, and training/presentation skills including familiarity with reporting, presentation, and file management software Strong reasoning, analytical and problem-solving skills Ability to develop and document standard operating processes Ability to handle confidential information Attention to detail, accuracy, and well organized Ability to collaborate and work across the organization Ability to independently follow and execute work assignments, follow procedures, and make decisions determined from available choices and from established guidelines.

Ability to explain information to a wide range of audiences SPECIFIC QUALIFICATIONS

REQUIRED:

Must have a valid driver's license Willingness to work additional hours in order to meet deadlines. Environment Working conditions are normal for transportation and office environments.