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Duty Service Center Lead & Customer Experience Pro
Job in
Katy, Harris County, Texas, 77494, USA
Listed on 2026-09-04
Listing for:
Pep Boys
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Job Description & How to Apply Below
Pep Boys in Katy, TX is seeking a Customer Service Lead to act as a trusted on-site leader and primary operations point person during shifts. You will mentor teammates, supervise daily service center operations, and ensure safety and customer satisfaction while supporting store performance.
The role combines customer-facing leadership with operational accountability, requiring experience in automotive service and a strong drive to improve service quality and sales outcomes.
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