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Customer Experience Navigator

Job in Katy, Harris County, Texas, 77494, USA
Listing for: Educational Data Systems, Inc.
Full Time position
Listed on 2026-09-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 43000 - 58000 USD Yearly USD 43000.00 58000.00 YEAR
Job Description & How to Apply Below

Educational Data Systems, Inc. is seeking a Customer Service Coordinator in Texas to serve as the first point of contact for jobseekers, handling inquiries via phone, email, and in person.

The role supports navigation of the Work In Texas  system and directs individuals to appropriate workforce programs. The coordinator will schedule appointments using the WAVE system, maintain detailed interaction records, and refer complex inquiries to specialized units.

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