Counter Sales Associate - A​/C Supply

Position: Counter Sales Associate I - Century A/C Supply

Counter Sales Associate I - Century A/C Supply

Be the First to Apply

Job Description

At Century A/C Supply, we specialize in providing high-quality HVAC solutions to licensed contractors, the multifamily sector, and commercial properties across our 13 Texas locations. Guided by our core values, we foster a culture of enthusiasm, dedication, dependability, and exceptional service, ensuring we exceed expectations with every customer interaction.

The Counter Sales Representative plays a crucial role in delivering our mission and achieving our goals. In this role, you will be responsible for greeting customers and taking orders of HVAC products and supplies, assisting customers with warranty returns and credits, as well as handling customer inquiries regarding products and/or services. You should provide friendly and efficient service to ensure maximum customer satisfaction.

The Counter Sales Representative should ensure the customer receives the correct products in the correct quantity at the correct time so they can keep members of our community comfortable in their homes and workplaces.

Typical duties include but are not limited to:

• Prepare invoice orders taken via telephone, fax, or over the counter
• Process sales by credit card, cash, or checks and verifying customers are authorized company personnel
• Issue credits for items returned according to company policy
• Assist warehouse personnel in pulling and preparing sold products using automated machinery for assistance
• Assist, troubleshoot and/or research customers inquiries regarding products and/or services
• Perform cycle counting and/or daily deposits according to branch schedule
• Maintain general appearance of branch showroom, warehouse and grounds
• Ensure that each customer leaves the store satisfied

Responsibilities

Typical duties include but are not limited to:

• Prepare invoice orders taken via telephone, fax, or over the counter
• Process sales by credit card, cash, or checks and verifying customers are authorized company personnel
• Issue credits for items returned according to company policy
• Assist warehouse personnel in pulling and preparing sold products using automated machinery for assistance
• Assist, troubleshoot and/or research customers inquiries regarding products and/or services
• Perform cycle counting and/or daily deposits according to branch schedule
• Maintain general appearance of branch showroom, warehouse and grounds
• Ensure that each customer leaves the store satisfied

Qualifications

A high school diploma or equivalent and at least 6 months of sales and/or HVAC experience is preferred. Basic level understanding of air conditioning and heating knowledge. Excellent interpersonal and communication skills and a neat personal appearance.

About Us

At Rheem, we engineer products for life. For home life. For work life. For the life of the planet we all share. Backed by over 100 years of expertise, we’re passionate about product innovation and boldly committed to sustainability. Our full line of global air and water solutions deliver reliable performance, comfort and energy savings for residential and commercial applications worldwide.

From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact lives—every day.

Our Behavior Based Values set us apart:

• Listening to Understand – Open mind, learning from others, accepting feedback, embracing the objective
• Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect
• Thinking Creatively – Applying creativity, seeking improvements, understanding from the customers’ lens
• Acting with Responsibility – Owning decisions and actions, acting with integrity, embracing accountability

Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states:
Alaska, District of Columbia, Hawaii, Idaho, Mississippi, Montana, New Mexico, North Dakota, or Vermont.

Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.

#J-18808-Ljbffr