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Customer Care Leader — Teams & Elevate Service

Job in Katy, Harris County, Texas, 77494, USA
Listing for: academy
Full Time position
Listed on 2026-09-05
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Leader — Grow Teams & Elevate Service

Academy Sports + Outdoors in Katy, TX is seeking a Customer Care Team Lead to drive performance, coach staff, and onboard new hires while maintaining exceptional customer service standards.

You will identify process improvements, manage payroll and attendance, and analyze data to enhance efficiency. This role requires cross-functional collaboration and a proactive approach to problem solving in a fast-paced retail environment.

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