Medical Assistant

Description Job Purpose

Support providers in delivering efficient, high-quality patient care by managing clinical workflows, assisting with patient visits, and ensuring accurate and complete documentation throughout the patient encounter.

• Room patients and obtain vital signs, medical history, and chief complaints to ensure providers have accurate and complete information for each visit
• Prepare exam rooms and ensure all necessary equipment and supplies are readily available for patient care and procedures
• Assist providers during examinations and in-office procedures, ensuring efficiency and patient comfort throughout the visit
• Discharge patients in providing patient education, referral information, take-home and follow-up instructions, procedural guidance, etc.
• Perform diagnostic testing (i.e. Pillcam, Anorectal Manometry, Fibro Scan)
• Assist with phlebotomy, as needed, and blood draws for specialized labs
• Assist with obtaining prior authorizations
• Monitor and manage prescription refill requests
• Assist, as needed, with scheduling procedures and post-op appointments

• Coordinate patient movement throughout the clinic to ensure timely visits and minimize delays in provider schedules
• Communicate any delays or changes in schedule to patients and staff in a professional and timely manner
• Manage and coordinate with pharmaceutical representatives supply of samples and specialized lab kits

• Accurately document patient information, provider orders, and visit details within the electronic medical record system
• Enter laboratory, imaging, and referral orders as directed by providers and ensure completeness of patient charts
• Assist providers with documentation

• Provide patients with clear instructions regarding follow-up care, medications, and next steps in their treatment plan
• Respond to patient inquiries and route clinical or administrative questions to the appropriate team members
• Process medical record requests

• High school diploma or equivalent
• Completion of a Medical Assistant program or equivalent experience
• Minimum of 1 year of experience in a healthcare setting
• Basic clinical skills and understanding of medical terminology
• Proficiency in electronic medical records (EMR) systems

• Experience in gastroenterology or specialty care setting
• Certification as a Medical Assistant (CMA, RMA, or equivalent)
• Experience assisting with in-office procedures

Strong organizational and multitasking skills with the ability to work effectively in a fast-paced clinical environment.

• Performs other duties as assigned.

Flexible to cross-train in other positions within scope.