More jobs:
Technical Support Engineer
Job in
Katy, Harris County, Texas, 77494, USA
Listed on 2026-04-23
Listing for:
Pepperl+Fuchs Group
Full Time
position Listed on 2026-04-23
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Overview
Pepperl + Fuchs:
Technical Support Engineer
Location
:
Katy, Texas
Type: Full Time
Schedule: 8am – 5pm Hybrid Schedule (3 day in Office and 2 days remote)
Salary Range
:
Competitive
Benefits
:
Medical, Dental, Vision, 401k, Voluntary life Insurance, Employer paid basic life insurance, short-term disability, long-term disability, and PTO
- Respond to technical support inquiries and assist with application troubleshooting and testing
- Support product selection and recommend solutions based on customer needs
- Collaborate with internal teams on research, testing, and issue resolution
- Manage RMA processes and maintain accurate customer and service records
- Develop technical content (e.g., how-to guides, videos, and documentation)
- Represent the company at events, trade shows, and customer engagements
- Support affiliates and cross-functional teams as needed
- Maintain clear communication with customers, vendors, and internal stakeholders
- Ensure a safe, compliant, and organized work environment
- Contribute to special projects and additional responsibilities as assigned
- Bachelor’s degree in Engineering, Technology, Science, or a related field, or equivalent work experience
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