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Technical Support Analyst — IT Help Desk
Job in
Katy, Harris County, Texas, 77494, USA
Listed on 2026-05-16
Listing for:
Academy Sports + Outdoors
Full Time
position Listed on 2026-05-16
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Academy Sports + Outdoors is seeking a dedicated Technical Support Representative to provide exceptional support for internal users. The ideal candidate will have at least 3 years of hands-on systems support experience and strong problem-solving abilities. Responsibilities include troubleshooting hardware and software issues, assisting end users, and providing excellent customer service around the clock. Candidates should have a high school diploma, with a preference for a bachelor's degree and relevant certifications.
This role requires effective communication and organizational skills, in a supportive team environment.
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