Janitorial Supervisor Academy Bldg.- KATY

Primary Purpose

To lead, oversee, and review the daily work of staff responsible for providing cleaning services for assigned buildings/facilities to ensure clean, orderly and attractive conditions; and to perform a variety of technical tasks relative to assigned area of responsibility.

• Ensure that new employees are properly oriented and aware of performance requirements.
• Plan, prioritize, assign, supervise, and review the daily work of staff.
• Establish schedules, work goals and methods for providing cleaning services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly – utilizing staff input.
• Maintain a motivational and supportive working environment for staff.
• Implement and support customer service goals.
• Utilize the Q.A. Program to quantify personnel performance.
• Utilize Blue Chips’ training and safety information to ensure employee safety and compliance through continued training.
• Communicate with management to coordinate tasks and solicit feedback on specific needs related to area of responsibility.
• Develop and maintain a sense of urgency and follow-through related to correcting customer service issues.
• Follow through on all requests for all routine and non-routine tasks.
• Be specifically responsible for proper use of products and equipment.
• Perform other duties as assigned or directed by the Account Manager or Operations Manager, including floor care – stripping and waxing floors, extraction and bonneting of carpets, auto scrub and buffing of floors.

Knowledge of operations, services and activities of a commercial cleaning program.

Safe work practices, methods, procedures, materials and equipment used in commercial cleaning.

The use of toxic and non-toxic chemicals (per MSDS sheets).

• Supervise, organize and review the work of lower level staff.
• Operate powered and non-powered janitorial equipment.
• Make minor repairs to commercial cleaning equipment.
• Distinguish hazardous chemicals.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with clients/customers and the general public.
• Make sound decisions.
• Effectively interact and communicate with others.
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include walking, standing, or sitting for extended periods of time.
• Operate powered and non-powered equipment.
• Bending, stooping, kneeling and lifting.