Onsite Assistant General Manager (Sunterra)

Job Details

Job Location:

Katy, TX 77493

Position Type:
Full Time

Salary Range: $70,000.00 - $75,000.00 Salary/year

Job Category: ELVONS

Role:
Onsite Assistant General Manager

Location:

Katy, TX

Community:
Sunterra POA

Pay Range: $70,000 - $75,000 per year (depending on education and experience)

Job Type: Full Time

Typical Schedule:

Monday
- Friday 8:00 AM- 5:00 PM

Real Manage Elevated Onsite is a division of Real Manage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of Real Manage and its Cira Connect division. The Real Manage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities.

Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

• Integrity:we always do the right thing.
• Respect:for our customers, employees and company; mutual respect is the cornerstone for every Real Manage relationship.
• Selflessness:more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships:we are a professional services company; people do business with people they like.
• Always Improving:never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At Real Manage, we are always getting better.

Join Real Manage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.

Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

Real Manage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their Real Manage experience.

Every day is a vacation in Sunterra, a master-planned community located a few miles north of Interstate 10 and west of the Grand Parkway in thriving Katy. Designed to fit your lifestyle, the plan calls for Crystal Lagoons® amenity, lakes, parks, playgrounds, and an expansive Amenity Village with a clubhouse and a pool overlooking the lagoon, and a second clubhouse hosting a lazy river.

The Assistant General Manager serves as the second-ranking management professional within the Association and assists the General Manager in administration, operations, maintenance oversight, governance, financial management, and resident services.

This position reports directly to the General Manager and works closely with the Board of Directors, department managers, residents, vendors, and administrative staff.

• Assist the General Manager in daily administration and operations
• Serve as Acting General Manager when designated
• Coordinate operational initiatives and departmental activities

• Prepare Board packets, notices, and meeting materials
• Attend Board, annual membership, and committee meetings
• Maintain corporate records and governing documents

• Conduct community inspections and manage compliance tracking
• Administer architectural review applications and approvals
• Coordinate homeowner appeals and compliance hearings

• Assist with oversight of common areas, amenities, pools, and facilities
• Coordinate preventative maintenance programs and inspections
• Monitor maintenance performance and work orders

• Track contract renewals and vendor performance
• Solicit bids and prepare bid comparison analyses
• Maintain vendor records and insurance…