Community Operations Manager

Description

Community Operations Manager

Elyson | Katy, Texas

$60,000-$65,000 + Comprehensive Benefits + 16 Paid Holidays

Hiring range based on experience, skills, and qualifications.

Collaboration. Authenticity. Connection. Balance.

At Cohere, we believe community is the most valuable amenity.

We do more than manage communities-we help create places where people connect, belong, and thrive. By partnering with some of the nation s most innovative master-planned communities, we create places residents are proud to call home and where meaningful relationships flourish.

We re looking for a Community Operations Manager to join our team at Elyson, one of Texas  premier master-planned communities. Spanning more than 3,600 acres, Elyson continues to grow with new neighborhoods, retail, parks, amenities, and recreational opportunities, creating a dynamic environment where no two days are the same.

In this role, you ll partner closely with the Executive Director to lead the community s day-to-day operations, oversee its amenities and physical assets, develop a high-performing team, and create the systems and accountability needed to deliver an exceptional resident experience.

This is more than a traditional community management role. It s an opportunity to help shape the future of a nationally recognized community while working alongside residents, Board members, developers, vendors, and a talented team.

If you re a highly organized, proactive leader who enjoys building strong teams, improving operations, and creating places where people truly thrive, we d love to meet you.

Why People Choose Cohere

The best communities are built by people who feel supported, valued, and empowered to do their best work. That s why we invest in benefits, time away, and professional growth that help our team members thrive both personally and professionally.

Highlights Include:

• Medical coverage available on your first day
• Employer-paid dental coverage
• Vision coverage
• 401(k) retirement plan
• Employer-paid Life Insurance, AD&D, and Long-Term Disability coverage
• Pet insurance options
• Employee Assistance Program with mental health, financial, legal, and family support resources
• Travel assistance and identity theft protection
• Complimentary will preparation services
• Generous paid time off
• 16 paid holidays each year, including a Birthday Day and Volunteer Day, in addition to PTO
• Professional development and growth opportunities

What You'll Do

Lead Operational Excellence

• Lead the day-to-day operation of the community with a proactive, solutions-oriented approach focused on planning, execution, and accountability.
• Establish operational priorities, implement efficient systems and standard operating procedures, and ensure work is completed with consistency and a high level of quality.
• Continuously evaluate operations, identify opportunities to improve efficiency and reduce risk, and address potential issues before they affect residents or community assets.

Develop and Lead the Team

• Lead, coach, and develop the operations team by setting clear expectations, delegating effectively, and holding team members accountable for results.
• Build a collaborative, high-performing culture grounded in ownership, communication, continuous improvement, and exceptional service.
• Empower team members to solve problems and take ownership while providing the support, feedback, and performance management needed for success.

Steward Facilities and Community Assets

• Oversee the care and readiness of Elyson's parks, pools, recreation facilities, trails, landscape, irrigation systems, lakes, playgrounds, buildings, lighting, signage, and other common-area assets.
• Develop preventative maintenance programs, conduct regular inspections, coordinate repairs, and maintain accurate asset records to support long-term capital planning.
• Ensure community spaces remain safe, functional, attractive, and resident-ready while protecting the Association s long-term investment.

Manage Vendors, Budgets, and Risk

• Prepare scopes of work, coordinate competitive bids, evaluate proposals, recommend vendor selections, and oversee contract performance.
• Establish clear service expectations, inspect completed work, and hold contractors and service providers accountable for quality, compliance, and results.
• Assist with annual budget preparation, monitor operational spending, evaluate costs and trends, and support reserve planning and capital improvement projects.
• Identify and reduce operational risks through inspections, preventative maintenance, emergency preparedness, documentation, and timely corrective action.

Support an Exceptional Resident Experience

• Approach resident interactions with professionalism, responsiveness, empathy, and a genuine commitment to service.
• Communicate clearly about maintenance activities, community improvements, and operational concerns while building trust through consistent follow-through.
• Provide organized reporting, documentation, recommendations, and operational support to the Executive Director, Board of…