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Supervisor Environmental Services

At Houston Methodist, the Supervisor Environmental Services position is responsible for directing the work of staff, overseeing daily operations within assigned areas. This position supervises staff, shift activities and is responsible for staffing levels and budget compliance. The supervisor position contributes to staffing decisions such as hiring, coaching and counseling employees on work related performance. This position assists in the development and implementation of policies and procedures to ensure a safe and effective work environment.

Other duties for the EVS Supervisor position include performance improvement activities, as well as providing support for department management.

The supervisor position responsibilities include overseeing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency. This position trains and supervises staff while maintaining adequate staffing levels and budget compliance. The supervisor position contributes to staffing decisions such as hiring, coaching and counseling employees on work related performance. This position assists in the development and implementation of policies and procedures to ensure a safe and effective work environment.

Other duties for the supervisor position include participating in performance improvement activities, as well as providing support for department management to achieve operational goals. This position may also perform staff duties and responsibilities as needed.

FLSA STATUS Exempt

QUALIFICATIONS EDUCATION

• Bachelors degree or an additional four years of experience required in lieu of degree

EXPERIENCE

• Two years Environmental services hospital experience preferred

LICENSES AND CERTIFICATIONS Required

• DL
  - Driver License
  - State Licensure
  - Texas Department of Licensing and  and
• DOTHAZMAT Certification (Use the "Apply for this Job" box below). Houston Methodist renewed every 3 years within 90 days

Preferred

• BLS
  - Basic Life Support or Instructor (AHA)

KNOWLEDGE AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message
• Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization
• Demonstrates leadership qualities and critical thinking through self-direction initiative, effective interpersonal skills, and oral/written communication skills
• Ability to identify and understand issues, problems and opportunities; and recommend solutions
• Ability to work effectively in a fast paced environment
• Demonstrates flexibility and adaptability in the workplace
• Knowledgeable of housekeeping and building service operations
• Knowledgeable of quality improvement processes
• Ability to teach others to provide service according to the quality standards of the department
• Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate
• Adapts to multiple ongoing priorities including but not limited to organizing workflows and actively participating in problem solving
• Exhibits strong interpersonal teamwork and leadership skills with all levels across the organization and assures delivery of excellent customer service to all patients, visitors, physicians and coworkers
• Proficient computer skills including knowledge of Microsoft Office software including PowerPoint, Word, Excel and Webmail

ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS

• Participates in management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Ensures that all department staff are properly trained and comply with all policies and procedures. Assists with meeting or exceeding threshold goal for department turnover.
• Consults with department leadership on coaching/corrective counseling and staff performance to achieve desired outcomes. Conducts new hire feedback sessions and provides recognition/commendations, as appropriate.
• Creates and maintains an environment of collaboration by role modeling teamwork within the department. Effectively interacts within and between departments ensuring seamless flow of information/communication. Role models clear and professional communication to facilitate problem resolution to achieve mutual understanding. Teaches others to critically…