Production Specialist - HSS - Fry​/Clay - Part-Time

Joe V’s Smart Shop is a Division of H-E-B, the largest independent food retailer in Texas.
Joe V’s operates 9 stores throughout the Greater Houston area, and our annual sales generate over 320 million dollars.
Joe V’s, the small store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages.
Joe V’s proudly stands by our mission to deliver the lowest grocery prices in the world for the smartest shoppers, so they can enjoy life’s pleasures.

Job Summary: As a Production Specialist, you'll ensure all in-store produced items meet high quality standards, product integrity guidelines, and are merchandised in innovative and eye-catching ways. You will assist in preparing food and monitoring production flow and quality of items for sale to new and existing retail customers. You'll provide excellent customer service by performing all responsibilities and job duties with a sense of ownership and team approach.

• Production/Stocking:
  • Cuts, slices, dices, and chops food in the preparation area.
  • Packages, labels, and displays products on the sales floor
  • Maintains sanitation in food preparation areas
  • Mixes, bakes, decorates, and trays / bags product
  • Weighs, wraps, and uses mandatory PLU codes to label / price packages
  • Stocks and rotates items as needed
  • Collaborates with leadership to order product and wrap
  • Reports missing signs or tags to the Department Manager or Shelf Edge team
  • Reports all out of date and damaged product received issues to Department Manager
• Compliance / Food Safety / Sanitation:
  • Organizes and cleans prep areas, freezers, coolers, wareroom, and sales floor
  • Checks shipments for out-of-date and damaged product to ensure freshness and quality
  • Cleans and sanitizes department, work areas, sales floor, displays cases, prep areas; properly operates / maintains and cleans equipment
  • Complies with company / store / department operating procedures and federal / state regulations
• Customer Service:
  • Provides excellent customer service by answering product and service-related questions and helping Customers
  • May communicate preparation, safe handling, and nutritional aspects of products to Customers as needed
  • Answers customers questions regarding products and assists them with selections
  • Stocks/merchandises products effectively to engage customers

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

• Experience working in a fast-paced, high volume environment - Required
• Experience in customer service and/or prior food preparation/service - Required

• Working knowledge of product rotation, department / store sanitation, shrink awareness - Required
• Understanding of basic financial workings of the assigned department, and how to drive profitability - Required
• Communication skills - Required
• Customer service skills - Required
• Ability to manage multiple priorities and shift focus between tasks - Required
• Ability to work a flexible schedule - Required

• Completion of job skills training, compliance-related training, and Division orientation - Required

No specific licenses or certifications are required for this role.

• Function in a fast paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Safely manoeuvre around moving mechanical parts
• Constantly reach at waist, grasp
• Frequently stand, walk, and use fine motor movements
• Frequently be exposed to hot (non-weather) conditions
• Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladders, pivot, make…