Key Holder

Job Description

ITSUGAR is looking for a fun and dynamic Retail Keyholder to join their team. As a Retail Keyholder, you will be the premier SUGARTAINER in charge of delivering a sweet customer experience while promoting our brand. The Keyholder will be responsible for delivering exceptional customer service, store duties including sales floor merchandising and maintenance, product knowledge, and register duties. At times, the Keyholder will be responsible for opening or closing the store.

• Deliver exceptional Customer Service:
  Assist customers with requests and inquiries. Follow our customer engagement model, SUGARTAINMENT. Ensure sales floor is clean and organized while maintaining store visual standards. Operate POS/register to properly cash out all customers.
• Achieve Sales Goals:
  Follow through on customer’s requests for specific items and suggest additional products. Use selling skills through explaining benefits, features, prices, quality, value, and other product information.
• Support Store Operations:
  Maintain store cash handling records; responsible for opening and closing procedures; merchandises displays to visual guidelines; assist in set-up for special events and promotions; understand and communicate Loss Prevention (LP) policies; maintain sales floor, backroom, and restroom maintenance, cleaning, mopping.
• Embody our Core Values:
  Represent our core values: ITS being Positive, Playful, Present, and a Difference Maker. Display enthusiasm and cheerfulness while working collaboratively in a team environment.

• Must be 18 years of age or older.
• Education:
  
  High School diploma or equivalent preferred.
• Years of
  
  Experience:
  
  6 months in a similar retail role preferred.
• Willing to work a flexible schedule including days, evenings, weekends, and holidays.
• Must be able to use a POS/cash register.
• Able to stand and walk for long periods; use hands to handle; reach with hands and arms; communicate.
• Able to independently lift/move up to 25 lbs.; lift/move up to 50 lbs. with assistance.
• Must be able to work alone or with minimum supervision.

• Flexible scheduling
• Career growth Opportunities
• Training and Development
• 30% Employee Discount
• Perk Spot (Discounts on cell phone, travel, theme parks, etc.)
• 401k with company match beginning the 1st of the month after 60 days of employment.
• Employee Assistance Program
• And More!