Store Team Lead

Igloo Products Corp is an iconic and fast-growing American brand known for its exceptional and durable performance in everyday cooler needs. After more than 75 years as a leader in the housewares industry, Igloo has pivoted into a high-growth lifestyle brand focused on outdoor activities associated with fun, family, and friends.

Founded as a metalworking shop that provided fresh, cold water to Texas field workers, Igloo went on to invent the Playmate and became America’s most recognizable brand of ice chests. The Igloo story spans over 75 years of delivering coolness to the world.

Today, Igloo boasts over 90% brand awareness and holds the #1 market share in the U.S. It is a pioneer in sustainability within its category, having launched biodegradable coolers and products made from post-consumer recycled resin and other sustainable materials. Igloo also has a growing direct-to-consumer (DTC) business, allowing it to build direct relationships with its customers. In 2021, Igloo was acquired by Dometic Brands, creating an opportunity to grow both brands globally.

We are on a journey of continuous growth – now looking for our next star – a passionate Team Lead for the Company Store.

This role as the team lead is responsible for training new store personnel, inventory transfers in the warehouse, management of inventory in store, managing the layout and plans for the blowout sales as well as helping plan annual store sales budget targets. Direct contact with customers is necessary along with problem solving skills.

• Direct and train all clerical and hourly store personnel.
• Assist with tracking of store personnel schedule.
• Operate a Point of Sales system; understand or ability to learn Shopify system.
• Maintain and update pricing in Shopify to align with price changes.
• Operate a cash register system with accuracy in cash, check, bankcard and invoice transactions.
• Receive and sign for transferred inventory and maintain receiving log.
• Manage inventory orders and monitor stock levels.
• Arrange and restock store shelves.
• Operate a forklift to maintain and control store inventory and obtain product for customers.
• Work with customers to sell and ship discontinued, defective and overstock merchandise.
• Handle customer service problems, both in person and on the phone.
• Arrange shipping of phone or web orders via Fed Ex, DHL, UPS, USPS (as appropriate).
• Measure, weight and palletize product for LTL shipment
• Maintain knowledge and accuracy in all financial transactions, inventory transactions, policies, and procedures.
• Help manage semi-annual blowout sales: set up sales items, move inventory/create parking lot layout, pricing and other duties as needed.
• Other duties as assigned.

You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous – which gives you great possibilities to evolve with the company.

• Medical
• Vision
• Life Insurance
• Short term & Long-term disability
• Supplemental life insurance
• Flexible Spending Accounts

A suitable background would be a solid experience within the following qualifications and experiences:

• Education:
  
  High School Diploma or equivalency.
• Experience:
  
  Two (2) years’ experience in retail sales, cash register operation, general clerical work, accounting, customer service, and inventory control with demonstrated ability to coach and train employees.
• Language skills:
  Able to speak, read, write and comprehend English and Spanish.
• Math skills:
  Needs to be able to add, subtract, multiply, divide and calculate percentages in U.S. currency.
• Physical Demands:
  Ability to lift and transport up to 35 lbs and stand at register for extended periods.
• Working knowledge of Microsoft Office - Outlook, Word and Excel.
• Experience using computer, cash registers and calculator in retail setting.
• Must be able to operate a forklift or have ability to learn, and work safely in warehouse with forklift traffic.
• Able to be flexible with work hours to accommodate operations with mandatory Saturday shift.