Replenishment Manager

Responsibilities

• Assist the Store Manager in leading and managing adherence to Standard Operating Procedures  (SOPs) and company programs to ensure compliance with applicable laws and requirements.
• Ensure execution of company policies and standards; hold team accountable for store conditions and results.
• Manage and support truck processes and lead the team to ensure standards are met and key performance indicators (KPIs) are achieved.
• Manage, execute and support the planogram process (POGs) to standard, and support AD set processes.
• Manage and execute shrink and safety programs.
• Serve as Manager on Duty (MOD).
• Maintain seasonal sets and feature space in accordance with visual merchandising standards.
• Assist with interviewing, onboarding, coaching, observing and training of new team members; support talent development activities and participate in performance management activities.
• Interact with others in an accepting and respectful manner; promote commitment to the organization’s vision and values and project a positive image.
• Acknowledge customers, help locate product and provide solutions.
• Assist with omni‑channel processes and be cross‑trained in custom framing selling and production.
• Perform other duties as assigned.

• Preferred special certifications or technical skills in retail merchandising and customer service.

• Ability to remain standing for long periods of time.
• Ability to move throughout the store, regularly bending, lifting, carrying, reaching and stretching.
• Ability to lift heavy boxes and access high shelves by ladder or similar equipment.

Public retail store setting with climate‑controlled public areas; some stock rooms may not be climate‑controlled; occasional outdoor work to retrieve shopping carts or unload trucks. Frame shop contains glass cutter and heat press. Work hours include nights, weekends and early mornings.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. If you need help performing these functions of your job, please contact your supervisor so that we may engage in the interactive process and find a reasonable accommodation.

Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.