Wellness Coordinator
Listed on 2026-02-16
-
Sales
Customer Success Mgr./ CSM, Retail Sales
Benefits:
- Company parties
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
- Wellness resources
Icebox Cryotherapy Studios is looking for high-energy, team members for our studio location. Icebox is an upscale athletic and therapeutic spa specializing in innovative cold therapies. We work with clients who are looking for athletic wellness/recovery, natural pain management, and skin health.
We offer a flexible schedule allowing for a great work-life balance. Team members will lead the 'Icebox Experience' by assisting with client reception, introducing guests to our innovative therapies, and driving revenue through package and product education.
Ideal Candidate:We love people who are obsessed with health and wellness! Our Wellness Coordinators must thrive in a membership sales environment and have a proven track record in retail sales. Enjoy a premium work environment with paid training and monthly bonus opportunities. Students 18+ years of age are encouraged to apply.
Weekend availability is required.
Part-Time. Studio is open 6 days/week but closed on major holidays. Shifts range from 4-8 hours in length.
Compensation:Hourly with bonus/commission opportunities.
Responsibilities- Customer Excellence: Deliver an overall premium customer service experience from check-in to check-out.
- Sales &
Education:
Promote and educate clients on company products, services, and membership benefits. - Relationship Building: Create lasting relationships with clients to further personalize their wellness journey.
- Proactive Service: Anticipate client needs to ensure a high-quality, seamless experience.
- Expert Advice: Answer customer queries and recommend specific services or packages tailored to guest goals.
- Lead Generation: Work with potential guests to introduce them to the benefits of Icebox.
- Team
Collaboration:
Work closely with team members and visiting staff to ensure the 'Icebox Experience' is perfect. - Studio Maintenance: Maintain the cleanliness and high-end aesthetic of the studio.
- High Energy: A motivated, outgoing personality that excels in a fast-paced environment.
- Wellness Knowledge: A solid foundational knowledge of health and wellness trends.
- Team Player: A strong desire to learn, grow, and contribute to a team culture.
- Communication: Comfortable interacting with high-end clientele and other franchise studios.
- Multitasking: Ability to thrive while managing multiple priorities at once.
- Reliability: Punctual, reliable, and excellent at time management.
- Physical Ability: Must be able to lift 50 lbs.
Icebox performs background checks for potential hires to help ensure a safe and secure workplace for our employees and studio guests.
Schedule- Monday to Saturday
- Weekend availability (Required)
- High school or equivalent (Required)
- Retail sales: 1 year (Required)
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